Highfield Park Bewertungen

Stayed here as we were attending a wedding reception, Staff on arrival were friendly when checking in, we paid £100 for bed and breakfast in a small double which was all they had left when we booked. We asked about room service for breakfast but the receptionist didn’t know if this was available. We got to our room which was on the top floor on entering we couldn’t get the main light to come on and also the bedside light wasn’t working, the room was very small and tired looking with very creaky uneven flooring, we went and informed reception about the lighting whilst we collected our belongings, the receptionist informed us that she had checked and the main light takes a while to come on and she had left it on for us, the bedside lamp still wasn’t working, to plug the kettle in you had to unplug another lamp, there was also meant to be a safe in the room but there wasn’t one there, the bathroom was very large but very basic and very limited toiletries available and if you wanted more you had to purchase them from reception including a shower cap for 50p, the window was placed right by the bed and the bed didn’t even have a headboard, the room was uncomfortably hot even with the heating off for late December, Even with the window open this didn’t provide any relief from the heat, the room was clean but not spotless as we found empty lids and rubbish in the bedside drawer and marks in the bathroom, The paintwork was chipped and the colour a horrible green made it feel very bland, we have stayed in a lot of hotels and Manor House’s for a similar cost and I unfortunately have to say this was the worst room experience we have had, the room was completely not like the photos advertised and was definitely not worth £100 a night and that apparently was discounted because of being part of the wedding party, we unfortunately would not return.