Rainbow Towers Hotel & Conference Centre
Letzte Buchung vor 21 Stunden
On arrival at the hotel, I was made to feel unwelcome. I was dropped off by a taxi cab, there was no parking available and an attendant was immediately ordering the taxi to move away. I have a spinal disability and walk with the aid of a crutch. I was standing at the entrance with my bags for 15 minutes while hotel staff walked past as if I was invisible. I finally managed to catch the attention of one staff member, who got someone to help with my bags. This experience marred the whole experience. Being in a group of rural and urban poor women also saw us getting unsatisfactory service during the stay.
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