Hotels in der Nähe von Lotte Department Store, Hanoi

Ich habe für meinen Freund gebucht, mein Freund mag den Raum hier, das natürliche Licht ist sehr gut, um das Büro hell zu machen. Das Innenraum ist neu und sauber, es gibt genug Küchengeräte, wenn Sie wollen. Schließen Sie sich den Markt und Lote, wenn Sie shoppen gehen und gehen gehen.

観光に行く時、場所がとても便利です。ホテルは大きな通りから20mくらい狭い路地を入った場所にありますが、周辺は安全です。逆に大きな通りに面していないため、車やバイクの騒音などが聞こえません。サービスは一般的ですが、値段を考えたら、とても良いサービスと言えます。清潔感もあります。

Gehen Sie dieses Mal wieder hin! Wenn Sie eines Tages einchecken, steht Ihnen ein Servicepersonal zur Verfügung, das Ihnen beim Herausnehmen Ihres Gepäcks aus dem Auto hilft! Am nächsten Tag war niemand an der Tür! Plaudert ihr alle drinnen? Das Frühstück hat sich deutlich verbessert und es gibt mehr zu essen! Wasser im Zimmer! Ich zögere immer noch, 4.000 Yuan für eine Flasche Wasser für Gäste auszugeben! Oder ein offener Wasserkocher? Können Sie zwei Flaschen Wasser im Wert von 4000 hineinstellen? Es gibt Bedarf! Können wir bezahlen?

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

Das Hotel ist wunderschön, hübsch, sauber, im Zentrum, belebt, umgeben von vielen Restaurants, Einkaufszentren, Parks, leicht zu erreichen, luftige Zimmer, gute Schalldämmung, das Personal ist auch sehr begeistert von mir und gibt Ratschläge. Es gibt viele Orte zum Spielen dort und in Hanoi. Wenn ich wieder nach Hanoi komme, werde ich wieder buchen

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

Wir waren zur Neueröffnung in dem Hotel. Eigentlich nur per Zufall ein Gutschein gefunden, und da es noch relativ neu war.. haben wir uns gedacht, warum nicht. Das Interiour ist super hochwertig. Und die Fliesen/der Boden/das Bad ... mein Gott.. wir haben uns wie Könige gefühlt.. Das Personal war immer freundlich. Taxi für uns gerufen, Ausflüge für uns mit geplant, paar Tipps für die Stadt gegeben. (Wir haben für den extra Service nicht mal bezahlt :D ) Danke für alles. Wir kommen gerne wieder!

This is a small family-owned hotel. We reserved a room with two beds, but were initially offered one with a one bed. We had to ask for a room change, which may have often happened from reviews of other people. The two-bed room was somewhat large and clean. Amenities were basic. Bathroom was a bit challenging: we did not dare take a shower, but my child did and said it was okay. Toilet had no problem. Hot water was readily accessible. Breakfast was personally cooked and nicely done with egg, buttered bread, and some vegetables (tea was nice). The family seems to raise a herd of chickens. Very early in the morning after perhaps 6 AM or even before, a rooster crowed for about two hours every 30 second, and we had to be up. Well, it is nature and I have no complaint about this. The hotel views a big open field where the chicken herd as well as horses was enjoying the meal. Best part was that we were able to walk to the hotel and took about 15 minutes from the international terminal, although it was a bit treacherous along the way. Getting across a wide street without any signal was a challenge, like any other in Vietnam. It was okay after we got used to it. Nothing much around the hotel. The Hanoi Airport, unlike Saigon, has really nothing in the neighborhood. I think for one night, this hotel may be okay esp. for early flights.