Atour Hotel (Shangtang Road, West Lake Culture Square) Bewertungen

设施：5 卫生：5 环境：5 服务：5 服务：5

Great! The room is big and clean, and staffs are kind. There is also a robot that sends your food to your room! There is free porridge and light snacks at night too!

Services of staff were very commendable. Some minor glitches with the room though.

We enjoy staying here, room space is good enough for family of 4. No smoking is real here and bonus is a self service laundry room. 3 washing and 3 dryer machines each. Very comfortable! And a hommy restaurant next door is nice too

Hotel has free detox juice, very thoughtful considering the hot summer in Hangzhou. In addition, they have free self- service laundry. Location is quite good, 2 metro stops away from west lake, 2 stops away from hangzhou east station. There are many small restaurants around for quick bites. Metro station is about 10 mins away. Room is clean and comfortable

Location is good. The place is clean, but in comparison with other Atour hotels, this one is not as modern as those others.

Good service. Clean and comfortable room. Very nice!!!!!!

The front staff n supervisor were so courteous and helpful to get us checked in. Drink n tea were served to us. Breakfasts were complimentary. Breakfast has a wide spread of local dishes with few breads n cakes. Transport is convenient to get taxi n DiDi. Room is very spacious and clean. Just before check out , the front staff helped us to buy some medical supplies for urgent use, using her own personal phone. Very caring to our needs 😍.

Counter staffs are very friendly & helpful, should said they are all very excellent 👍 room are very clean, overall very satisfied, will stay in this hotel again if come to hangzhou again. Will recommend to friends.

verynice，sevivers i s very gold.

To stay this hotel was amazing .. staff is nice and very helpful 。around there have metro station and west lake is not very far by taxi .. all over stay this hotel was comfortable end enjoy my night

Very good

good！

設施：稍微有點老，沒有智能燈控和智能馬桶，不過燈光有挺多可以分開控制的。 位置：西湖文化廣場地鐵站E口出來步行7、8分鐘可以到酒店，步行五分鐘左右有一條餐廳挺多的街道。 服務：服務非常不錯，我對噪音比較敏感，到了房間感覺汽車噪音挺大就打電話給前台，後續也調整到了合適的房間。 總體來講性價比挺高的，畢竟在杭州老城區比較中性的位置，最近的地鐵站也有1、3、19號線選擇，是非常不錯的選擇！