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Lage4.1
Ausstattung4.0
Service4.2
Sauberkeit4.3
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Negative Bewertungen(17)
Massimiliano
Einzelzimmer
Aufenthalt im Febr. 2024
Business
82 Bewertungen
4.7/5
Wunderbar
Gepostet am 18. März 2024
overall ok, good value for money, and easy to reach, not far from metro station
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Antwort der Unterkunft: Dear guest,hello!Thank you for staying in Zhejiang Wenyuan Hotel during the holiday,and thank you for your 5 points of praise,welcome to come again!
Gastnutzer
Business-Doppelbettzimmer
Aufenthalt im Okt. 2023
Single
9 Bewertungen
3.0/5
Gepostet am 2. Dez. 2023
The hotel was good in terms in location however the staff was unfriendly with us. The bed in the room was very hard and when you asked for help (service included) they said no because they supposedly didn't have any. They make you pay a guarantee that does not appear in the description of this hotel. I wouldn't go back there
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Antwort der Unterkunft: hello!Dear guests, We are very sorry for not satisfying your stay. We are an old hotel, and the room facilities are really outdated. Because of this important factor, we are very cheap in the city center. If we compare with high-end hotels, we will definitely have regrets. The hotel is located in the Wulin business circle in the city center, only 200 meters away from Exit C of Tieguan Station of Metro Line 1 and Line 5, and it is convenient to travel after check-in. We are a three-storey hotel, and the front desk serves guests 24 hours a day. Thank you for your valuable advice. We wi
Gastnutzer
Business-Doppelbettzimmer
Aufenthalt im März 2023
Single
39 Bewertungen
3.0/5
Gepostet am 3. Mai 2023
Close enough to the metro to get to the good places. Room was OK. Bed was comfy. But the shower didn't drain well and was small and dark. Very strange order to numbering the rooms along the corridor as well.
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Antwort der Unterkunft: Deer guests,thank you very much for your valuable advice!The room numbrr 19 started to avoid the swichboard number "9".Sorry for the inconvenience.thanks!
Glebandariy
Einzelzimmer
Aufenthalt im Sept. 2023
Single
87 Bewertungen
5.0/5
Hervorragend
Gepostet am 4. Okt. 2023
A fair price during the mid autumn festival in hangzhou
Übersetzen
Antwort der Unterkunft: Dear guest,hello!Thank you for staying in Zhejiang Wenyuan Hotel during the holiday,and thank you for your 5 points of praise,welcome to come again!
Gastnutzer
Business-Doppelbettzimmer
Aufenthalt im März 2023
Business
79 Bewertungen
4.0/5
Sehr gut
Gepostet am 26. Apr. 2023
Good place, clean and well decorated. Nearby there are some restaurants and also a metro station.
Übersetzen
Antwort der Unterkunft: Dear guests, how do you do! Thank you very much for your stay at Zhejiang Wenyuan Hotel. We are very happy to serve you. With your support and encouragement, we will work harder and welcome you to visit us often. Wish you a smooth work and a happy life!
Sohil
Business-Doppelbettzimmer
Aufenthalt im Dez. 2022
Single
2 Bewertungen
1.0/5
Gepostet am 28. Jan. 2023
I don’t know why I can’t post a video here.
I booked a room in this hotel for two nights during my stay in Hanzghou. The first night, I arrived and left the hotel room right away and came back after 12, I found that the ac has a loud terrible noise, no one was at the front desk, I put myself to bed as I was exhausted after long day, the second day I rush out and came back at night before 12 and I called the front desk to check that noise level, they sent a technician. He came up, checked tried to fix it, then he called the front desk, and said, change the room the noise won’t let him sleep. They took me in another room and even the noise was louder, the front desk receptionist checked by herself and told me it’s louder than your current room, we don’t have any other rooms, you might need to try to sleep here tonight. I recorded a video of the noise, but I am here allowed only to upload pictures. The second day, the refused to compensate me and they said you completed your stay, even I complained and they said we don’t have any other option. I mean how can you sleep in such a noise? Terrible experience.
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Antwort der Unterkunft: Dear guests, Happy New Year! We are very sorry for not satisfying your stay. We are an old hotel, and the room facilities are really outdated. Because of this important factor, we are very cheap in the city center. If we compare with high-end hotels, we will definitely have regrets. The hotel is located in the Wulin business circle in the city center, only 200 meters away from Exit C of Tieguan Station of Metro Line 1 and Line 5, and it is convenient to travel after check-in. We are a three-storey hotel, and the front desk serves guests 24 hours a day. Thank you for your valuable advice. We wi
Sebastian Eduardo
Business-Standardzimmer
Aufenthalt im Jan. 2023
Pärchen
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Febr. 2023
Good hotel
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Antwort der Unterkunft: Hello!Dear guest, thank you very much for your 5-point praise. With your support and encouragement, we will keep up the good work. You are welcome to come often! We wish you succeed in your work and have a happy life!
Antwort der Unterkunft: 尊敬的客人,您好!感謝您對我們多方面的關注,能得到您的讚賞和肯定讓我們倍感榮幸!您的推薦是對我們最大的鼓勵,我們會繼續保持,不斷提高服務水平,給客人帶來更多温馨、舒適的體驗,成為賓客們的居停之首選,期待您的再次光臨!祝工作順利、生活愉快!
Anonymer Benutzer
Business-Doppelbettzimmer
Aufenthalt im Okt. 2024
Business
48 Bewertungen
4.5/5
Großartig
Gepostet am 29. Nov. 2024
我這個人就是喜歡念舊 更何況 不管是地點 環境 服務 我都沒話説。所以 到了杭州,我還是會選擇 文源酒店,會選擇攜程為我安排的酒店。還有 很漂亮的折扣 ! 😄😄😄
Good ! No comment about their service ... I hope the same to you. Enjoy your stay and have a good time in 杭州 always !
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Antwort der Unterkunft: 尊敬的客人,您好!非常感謝您入住浙江文源賓館。很榮幸能得到您的肯定及推薦,讓客人入住滿意是我們應盡的責任,我們會繼續努力服務好每一位來賓!再次感謝您的關注,期待您的再次光臨!祝您工作順利、生活愉快!