Hampton by Hilton Hangzhou Liangzhu Bewertungen

Antwort der Unterkunft: First of all, I would like to express my sincere gratitude for your valuable feedback on our hotel. We highly value your experience, as your satisfaction is the greatest motivation for our work.Firstly, I would like to extend my most sincere apologies for the inconvenience you encountered during your stay. We are well aware that the noise and odor issues in your room caused you discomfort, and this is definitely not what we intended for you to experience during your stay at our hotel. Regarding the noise issue, we admit that there was a lapse in our management, as we failed to inform you in advance that the room above the restaurant might be affected by morning noise. We are truly sorry for this. As for the odor problem, we understand that you were assigned to a room with a bathroom odor, which was a mistake on our part. We immediately took action to transfer you to a clean and comfortable room and ensured that the subsequent room hygiene was up to standard. To prevent similar issues from happening again, we have implemented the following corrective measures:1. Strengthened the inspection and cleaning procedures for room hygiene.2. Optimized the room allocation system to ensure that all rooms are thoroughly cleaned and inspected before check-in.3. Increased communication with the restaurant to minimize morning noise disturbances.We are glad to hear that you found the quality of the breakfast satisfactory. It is our honor to serve you. At the same time, we will continue to encourage our staff to maintain a friendly and helpful attitude. Once again, we apologize for the inconvenience caused and thank you for your understanding and support. We promise that your satisfaction is the driving force for our continuous improvement. We hope that you will enjoy a more perfect stay when you visit our hotel next time.

Antwort der Unterkunft: Dear value guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed the great atmosphere, cleanliness, friendly service, and delicious buffet breakfast. Your kind words mean a lot to us and we are grateful for your feedback.We strive to provide our guests with the best possible experience and we are delighted to know that we have succeeded in doing so during your stay. We hope to have the pleasure of welcoming you back soon and providing you with another memorable stay.Thank you again for choosing our hotel and for your wonderful review.Best regards,[Hotel Name]

Antwort der Unterkunft: Dear guest, We are very grateful for your support to our hotel. We always believe that a good reputation must come from the most sincere satisfaction recommendation of guests. At the same time, we are also honored to provide you with the best service. We sincerely welcome you to choose Hampton by Hilton Hangzhou Liangzhu again whether you are on a business trip or traveling. We sincerely look forward to your next visit!

Antwort der Unterkunft: Dear guest, thank you for the recognition of the hotel and for inspiring Xiaopeng to move forward with a five-point praise, your encouragement is the source of our energy, Huan Xiaopeng will do better and better, looking forward to your visit again!

Antwort der Unterkunft: Dear guests, thank you very much for choosing Hampton by Hilton Hangzhou Liangzhu. At the same time, thank you very much for your kind praise of our hotel. I'm sorry that I didn't get your five-point praise. We look forward to your next visit. We will give you a better stay experience.Thanks again.

Antwort der Unterkunft: 最好的旅行，就是在一個陌生的城市，發現一種久違的感動，我們相信細節服務才是最貼近您的服務，我們在這一條路上會永遠努力。您就是我們的伯樂，發現我們如此多的優點，您的厚愛，也將是我們提升品質的動力，很慶幸能與您同行，願下一次相聚有更多的驚喜與感動，常回家看看哦！——等你回家的歡小朋

Antwort der Unterkunft: Dear guest, thanks for your support of Hampton by Hilton. Little Hampton is still a little bit lost in the heart of not getting your full 5 points review, but we are still very glad to get your review of our hotel, so that we have a chance to self-check and self-improvement.Only hope that you can put aside the past grievances, continue to correct and accept the shortcomings of Little Hampton. We look forward to your continued attention and support.Best Wishes!

Antwort der Unterkunft: 感謝親愛的客官對酒店的認可，也感謝您用一個五分好評激勵着小朋不斷前行，您的鼓勵是我們能量的源泉，歡小朋一定越做越好，期待您的再次光臨哦！

Antwort der Unterkunft: 感謝親愛的客官對酒店的認可，也感謝您用一個五分好評激勵着小朋不斷前行，您的鼓勵是我們能量的源泉，歡小朋一定越做越好，期待您的再次光臨哦！

Antwort der Unterkunft: 最好的旅行，就是在一個陌生的城市，發現一種久違的感動，我們相信細節服務才是最貼近您的服務，我們在這一條路上會永遠努力。您就是我們的伯樂，發現我們如此多的優點，您的厚愛，也將是我們提升品質的動力，很慶幸能與您同行，願下一次相聚有更多的驚喜與感動，常回家看看哦！——等你回家的歡小朋

Antwort der Unterkunft: 尊敬的客人，首先，非常感謝您對我們酒店的寶貴評價和信任。您的滿意是我們最大的動力，也是我們不斷追求卓越的目標。看到您對酒店的設施如此滿意，我們感到無比欣慰。新新的設施、寬敞的房間、開闊的視野以及合理的佈局，都是我們精心設計和維護的結果。我們很高興您能感受到五星級的居住體驗，尤其是大堂的高雅設計和空中花園，這些都是我們希望帶給客人獨特享受的元素。早餐廳的環境和豐富的餐品也獲得了您的認可，這讓我們倍感榮幸。關於衞生方面，我們一直將清潔衞生作為酒店管理的重中之重。您的肯定是對我們工作的最大鼓勵。地理位置優越，交通便利，讓您能夠輕鬆遊覽良渚城，這一點我們也深感自豪。我們很高興您能享受到這樣的出行便利。特別值得一提的是，您提到我們的服務熱情周到，ADa在您到店前主動聯繫並提供貼心服務，這讓我們倍感温暖。您的“賓至如歸”之感是我們服務的最高追求。再次感謝您的支持與信任，我們期待着您的再次光臨，並承諾將一如既往地為您提供優質的服務和舒適的居住體驗。祝您生活愉快，期待與您再次相聚！

Antwort der Unterkunft: 親愛的客人，首先，非常感謝您對我們酒店的寶貴反饋！您的滿意和不滿都是我們前進的動力，我們真心感謝您選擇我們的酒店，並願意與我們分享您的體驗。關於您提到的空調問題，我們深感抱歉。我們明白空調系統的效率對您的住宿體驗至關重要，而我們的表現顯然沒有達到您的期望。這完全是我們酒店自身的原因，我們沒有提供您所期望的舒適環境，對此我們深感歉意。我們已經對空調系統進行了全面檢查，並發現了一些需要改進的地方。我們已經對製冷系統進行了升級，確保所有房間都能迅速達到適宜的温度。同時，我們也加強了員工培訓，確保每位客人都能得到及時有效的幫助。對於您提到的上次住宿時空調錶現良好，我們非常高興您能感受到我們的進步。我們承諾，下次您再來杭州，我們會特別標註空調系統良好的房間，確保您享受到一個涼爽舒適的住宿體驗。再次感謝您的理解和支持。我們非常期待您的再次光臨，並承諾會竭盡全力提供更優質的服務。如果您有任何疑問或需要幫助，請隨時聯繫我們，我們的團隊隨時準備為您服務。再次感謝您的寶貴意見，期待與您再次相遇！

Antwort der Unterkunft: 最好的旅行，就是在一個陌生的城市，發現一種久違的感動，我們相信細節服務才是最貼近您的服務，我們在這一條路上會永遠努力。您就是我們的伯樂，發現我們如此多的優點，您的厚愛，也將是我們提升品質的動力，很慶幸能與您同行，願下一次相聚有更多的驚喜與感動，常回家看看哦！——等你回家的歡小朋

Antwort der Unterkunft: 親愛的客人，首先，非常感謝您選擇希爾頓歡朋酒店，並在端午節期間與我們共度美好時光。您的滿意和反饋對我們來説至關重要，您的每一句讚美都讓我們倍感榮幸。我們很高興聽到您認為端午節的房價非常良心，這讓我們更加堅定了提供優質價格和服務的決心。酒店周邊的便利設施確實讓您的生活更加便捷，我們很高興您能感受到這一點。特別感謝您對小美前台服務的認可，她的貼心服務是我們團隊努力的方向。您的房間乾淨舒適，衞生間寬敞，以及26樓的觀景體驗，都是我們精心設計的成果，能給您帶來這樣的入住體驗，我們感到非常欣慰。自助早餐的用心準備也得到了您的肯定，這讓我們倍感自豪。我們始終致力於為每一位客人提供温馨的商務體驗。再次感謝您的寶貴意見，您的滿意是我們不斷前進的動力。期待您再次光臨希爾頓歡朋酒店，我們將竭誠為您服務，再次為您帶來難忘的住宿體驗。祝您生活愉快，期待與您再次相見！