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Verifizierte Bewertungen
Lage4.6
Ausstattung4.2
Service4.4
Sauberkeit4.4
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Negative Bewertungen(30)
安娜Анна
Zimmer, Bergblick (2 Betten)
Aufenthalt im Aug. 2024
Familie
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Aug. 2024
A wonderful place to relax. It is convenient that the children's and adult pools are connected. On the first floor there is a restaurant where you can have a delicious meal. Very beautiful view of the lake and mountains. Opposite the hotel there is a small water park (you buy a ticket yourself).
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6/8
Kuljit
Suite, Seeblick
Aufenthalt im Febr. 2024
Familie
21 Bewertungen
3.0/5
Gepostet am 10. März 2024
It was a decent stay but the hotel could improve in terms of the old design and a better breakfast.
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Gastnutzer
Zimmer, Bergblick (Queensize-Bett)
Aufenthalt im Mai 2024
Single
2 Bewertungen
2.2/5
Gepostet am 29. Mai 2024
I chose this hotel because of location despite reading some reviews how the breakfast needs improvements and badly managed by mainland China standard, and now I agree with them.
I ended up just taking 1 breakfast out of 3, which was not included in the stay so that I even paid extra, because it was that terrible. Also table was so dirty, another reason why I gave up on eating there.
Plus everything was falling apart, like how pavements are broken, closet is broken and many trashes in the hotel complex. I had to talk to staff a lot to make requests such as fixing the safe in the room. Also there was construction work going on, thus noises and there were loud party noises late in the night as well.
The location is nice, in the forest although lake is completely disappearing. My room had window blocked by trees which was lovely view and I could have privacy in the room unless I go outside to balcony. The amenities well equipped and there are complementary fruits every day which I had instead of breakfast. Also the housekeeping in the room and the outdoor pool was nice.
But right after I checked out the receptionist chased me after and said something was missing inside the room. So they do check very well but why do they not check about trashes, broken pavements and noise concerns.
Regarding ‘missing item’, they do label how some stuff are to be paid with the price tag and ‘not gift’ sign and I didn’t take them. So it looked like some misunderstanding and because of language and cultural differences.
As international traveler, I had to communicate through smartphone translation and sometimes I could see the translation was getting messed up.
Also it looked like I was the only foreigner, most of guests here are locals, as both guests and staff kept on referring me as my nationality amongst themselves.
Overall, read the reviews and decide for yourself.
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Hannah
Aufenthalt im Jan. 2024
Pärchen
6 Bewertungen
4.5/5
Großartig
Gepostet am 29. März 2024
We had our wedding at this hotel and booked one night. The staff were very helpful with setting everything up, and the room was nice and comfortable.
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Gastnutzer
Zimmer, Bergblick (2 Betten)
Aufenthalt im Jan. 2023
Familie
17 Bewertungen
3.7/5
Gepostet am 26. Jan. 2023
We went to visit a place nearby, the view of the lake is lovely but it’s not close to anything touristy