Auberge de Cassagne & Spa

This hotel in Avignon offers a great location, with a short 10-minute drive to the city center. The availability of free parking is a convenient perk. The rooms are spacious and well-maintained, providing a comfortable stay. Although the rooms are located on the second floor, the hotel staff is helpful and assists with luggage. The highlight is the amazing breakfast served in the garden, where guests can enjoy fresh orange juice from an automatic machine. The hotel also features a spa with a pool, whirlpool, steam room, and sauna that are open until late, allowing guests to relax and unwind.

環境很好，老闆娘和員工的服務態度也很棒，因為歺廳是老闆自己掌廚，所以出品有保證，好贊👍

位於鄉村中央的五星級度假酒店，沒有張揚的外觀，但身在其中倍感温馨。 對於中國遊客而言，房間沒有配備牙刷等起居必需品有點不方便，但是可以去前台索取。

非常不錯的入住體驗

Trop bien avec tout ce qui faut

A really delightful hotel - an oasis in a slightly unlikely location. Rooms very comfortable, super bathrooms and the staff were charming, friendly and very attentive. The gardens are delightful and the spa a good feature. Great food and a great place to stay.

Location is just okay. Spa is good facility (steam, sauna, pool), but we didn't try any treatments. However, the overall service is terrible. My wife and I had to laugh at just how bad the service was in the hotel. We wanted a glass of wine and a charcuterie platter the evening of our stay. The outside patio is a great place to relax, but the service is absent. Firstly some of the tables had not been cleared (in 2 hours that we sat there they never got cleared). So we cleared a table and moved stuff to the other table. Eventually found a waiter who was hiding and looking at his phone and managed to order a bottle of wine and a cheese board (you have to order from room service). The waiter never proactively checked on us again in 2 hours! At one stage we walked to reception where 7 staff members were just hanging around chatting. We noticed several other guests seeming to also want a drink and to just hang out, but there is no welcoming service inside or out. I'd skip the hotel and rather choose one of the other options in Avignon.

We booked this hotel for 1 night on a road trip from Paris to Monaco. I could have spent a week here. The grounds are amazing. It reminded me of the resort hotels in Cuernavaca Mexico. The rooms surrounded a courtyard area that was full of trees, flowers, shrubs, outdoor tables for breakfast, and outdoor games. It was an extremely relaxing atmosphere. The room was great. Large room, king bed, furnishings fit for a king. The bathroom was large with a walk-in shower. Two sinks, large vanity. As a Hilton Platinum member we received free breakfast which included breakfast brought to the room. However, you had more options if you went to the restaurant for breakfast (i.e. extra charge with room service for eggs - free at the restaurant). The negative - the front desk really pushed the restaurant which is a Michelin restaurant. So, very expensive. Every time we asked about nearby restaurants we were told we should eat on site. Luckily we had a car and went to a local 'taco' shop. If you don't have a car, Uber Eats has several options. Also, it isn't in the best area. We were a little nervous driving in. But, once you arrive, you drive in through a walled property and it is very nice. They have a bellman who will help you with your luggage. Particularly helpful if you are on the second floor. All in all, this place was amazing. Especially if you are looking for a week of R&R.

My niece and I spent two nights at this lovely hotel.. We stayed in the main house in a large very comfortable room. The bathroom was very modern and the bed and room quite comfortable. The grounds are lovely and our facials at the spa were very good. However, the location in an industrial area about 15 minutes from Avignon is not that good. We felt a bit captive as we did not have a car. As a result we were only able to eat our evening meals in the high end restaurant at the hotel. And that is where we did not have a good experience. The food is expensive but very good. However, our service was not good. The first night it was just okay and our dinner with wine took a long time with slow uneven attention. But with no where to go, it was not a problem. On the second night we were made to feel very uncomfortable. We had been given a bottle of wine by our private guided tour company and we brought it to our dinner as it was our last night in France. The maitre d' acted as if we had committed a terrible sin. From that point on we were completely ignored. He did not give us menus --- we had to ask a server for them after 20 minutes. We had to ask for the amuse bouche that everyone else was getting and it continued on for the rest of a long dinner. The only staff member who was gracious was the sommlier who helped with our wine and brought us a cooler for the table. In looking around the dining room others were getting good service but they were couples or families with men in them. We don't know if the problem was that we brought our own wine, we were two women or that we were Americans but we were very disappointed as we had wanted our last dinner to be a nice occasion. When I mentioned our disappointment at check out they were very nice and apologetic but we still did not have a good experience with our meal. It is unfortunate as the hotel itself is quite nice if a bit "snobinard".