Fenix Furano

The place is great in decoration and space. Very friendly and accommodating staff. They even have a balcony for the summer air. However, it would be great if they can provide water bottles and more vending machine for convenience since the CVS is a bit far from hotel.

The staff and service were very nice. They planned my taxi trip from the hotel to Farm Tomita and then to the airport so I could spend time in the lavender fields. Another great thing to mention is their excellent English skills, and they also speak German, Korean, and Chinese. This is just what I observed personally. They booked a great dinner for me and contacted me via WhatsApp. Thanks! The room was clean, modern, and comfy. Nothing more to say. I am pretty picky (having always stayed in 5-star hotels only), but I can say that this one is probably the best in this geographically remote area, as there are no 5-star options that would satisfy my taste

Very happy to stay here. Everything is perfect. I’ll recommend this hotel to everyone.

For how much we paid, (~$300/night) the room didn’t even provide daily housekeeping. the “free” laundry service featured dryers that didn’t dry our clothes even after 3 hours in the bin. We had to experiment to find out that drying in 30 minute cycles was the most effective. The food options around are fairly limited and they do not provide bottled water every day. Service staff were very nice and friendly though. The town itself is nice and quiet

The location is a bit far from the city center and the surrounding environment is quiet.Front desk reception closes at 10:30 pm.Overall, it wasn't as clean as other Japanese hotels.

I had a wonderful stay at Fernix Furano From the moment I arrived, the staff were warm, welcoming, and always ready to assist with a smile. The room was spotless, spacious, and very comfortable, with all the amenities I needed. The location is excellent—convenient to attractions, yet quiet enough to relax. I also really appreciated delicious breakfast and efficient housekeeping]. Overall, my experience exceeded expectations.

Good location in easy to get to all the nearby farms and attraction. Hotel Staff are very nice and friendly. The amenity is basic but overall very clean and simple modern design.

The stay is excellent but only 1 lift serving the entire building. The waiting time during peak hour is unpleasantly long

Good hotel with decent size room. Breakfast was good! Definitely will come back for winter.