Kishore R
18. Oktober 2024
I have been a regular at this hotel apartments since 4.5 years for medium to long stays. Hotel is well located if you are reliant on metro. Operating Staff are extremely nice, helpful and flexible. The hotel has been upgrading although it is old fashioned if spacious. The central reservation desk and management is impersonal and treat you like a commodity, ignoring any repeat custom or loyalty as in my case. You get nothing extra for being a regular repeat customer, be it early check-in, late check-out or otherwise - despite having stayed over a dozen times for a total of over 8 months in toto over 4.5 years, I was made to pay half a days charge for a 830 am check-in or a 4 pm check-out despite the hotel not being full. I find their pricing to be erratic and in many instances see that you can get more modern facilities and better infrastructure for what they charge if you are mobile and have a car. Also, if you have a car, I would strongly advise against this hotel as getting in and out of Bur Dubai during rush hours can be daunting and a significant waste of time. They have badly trained security guards who do not direct residents to park their cars properly causing considerable inconvenience to others. Overall, it’s a fair value for money but you can probably get better value for what they charge elsewhere. I for one would not recommend this hotel unless their price is competitive which it has not been in recent times.
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