DoubleTree by Hilton Denver Cherry Creek

Nice place to stay m! They gave me cookies for renting a room that right there is enough for me

best place to stay

服務極差。有醫療緊急情況也不給退改。非常不近人情

Room wasn’t ready around 1 which was fine. They said they would rush it and text me. I never got a text and when I got there a 5:30 the room was still not ready so I got a different suite. The room we got was next to a very loud family that had crying kids late into the night and they spent the whole morning yelling at them.

Hotel is clean and nice and was a good price, the room was nice however was VERY hot (like 76*), with no way to cool it down as the desk told us the system was old and even at the lowest setting, wouldn’t blow cold. Other than that, we liked it a lot

We were so upset that Double Tree Hilton would not work with us at all when our concert was canceled. We tried to cancel on the 15th and our reservation was on the 18th. We called numerous times and spoke to numerous people, but no one was willing to help with something beyond our control. We had proof that the artist canceled short notice and we are from out of state. Still, no one would help and we were charged an entire night even though we tried canceling well before 24hrs.

The staff was amazing. The hotel was perfect conveniently located for shopping and lots of food choices. The restaurants inside the hotel served delicious meals. I will definitely stay here again

The public space was incredibly cold. I had to wear a coat to use the elevator to my room. Same in the restaurant. Lots of small quality/issues that added up compared to other hotels I have stayed at in the area; torn seats on desk chair, no shampoo in bathroom, TV guide did not work properly...nothing major but lots of small things that added up.

Enjoyed the view from the upper floor, was quiet and comfortable. Parking was ideal. Some mechanical functions could be improved however good accommodation.