Holiday Inn Express Cincinnati West

The bed and pillows were good. I liked the chaise lounge and large desk. Staff was good, especially the friendly person who worked in the breakfast area. My biggest complaint is that there were A LOT of dogs. Barking at midnight woke me up one night.

Very good service, especially the lady in the breakfast area, very attentive and very helpful.

Super clean and comfy beds! Awesome breakfast! Expected maybe some bagels and coffee and cereal but there was a great spread of hot foods and so many options! Our toilet did break during our stay and would not flush but we just used the one off of the hallway on the first floor and notified staff at checkout. Overall a great stay!

All employees encountered or interacted with went over and beyond helpfulness.. made our stay as pleasant as it could be and then some .. had a great time in the city , even tho buffalo bills loss lol .. highly recommend

The stay was nice except washer was broke photos are old and front parking was filled up with commercial vehicles

Very convenient to the expressway. Nice rooms. Friendly staff. Room right by the elevator was super noisy. Request a different room if you get any that end in 09

The staff were especially nice and helpful. The facilities were acceptable, no issues.

The staff was very warm and inviting, however the loudness of other people staying at the hotel outside in the middle of the night was a little annoying.

Excellent customer service on a trip to U of Cincinnati.