Hotel du Vin Exeter

Breakfast is fabulous fresh and eggs and croissants made perfect on the spot. Only thing is need more fruit no fruit. No gym ? Too cold to swim. Cosy room too small.

I stay here regularly & I’m never disappointed. Great staff, very comfortable! Look forward to coming back!!

Very unfortunate that we stayed at the hotel the day of a wedding, we waited almost 30 minutes for our drinks to arrive with our dinner in the restaurant and service in general that evening was extremely slow, the drinks were removed from the tab however which was obviously an attempt to compensate us (which was greatly appreciated) many customers in the restaurant that evening were unpleased at the wait times, and the restaurant team were visible stressed and it was almost unsettling to watch, it is not good business to let service slump due to a wedding being held, as a hotel you should be aware that you are facilitating normal guests and a restaurant and a wedding, perhaps more staff to ease the load and make sure things are still served in a timely manner or close the restaurant when weddings are held so you can actually cope with the work load, aside from this the stay was very nice and the staff as a whole were very attentive and polite, the reception team were fantastic apart from one blonde female (of which there are 2 but I refer to the slightly older one) who come across extremely short when booking us into our suite for the night, 0 eye contact when talking to me, perhaps I only noticed it so much because it was night/day compared to the customer service given by all the other members of staff we interacted with, our suite was very nice however and as a whole I would recommended the hotel as I can tell ordinarily it wouldn’t fall short of expectations

The hotel and room was beautiful, the breakfast was amazing. We were let down by our experience when we arrived and when we left. I had messaged through to reserve a car parking space, on arrival the car park was mostly full but the empty bays were not reserved in our name. I assumed due to not getting a reply to my request before arrival we hadn’t had a space reserved. We parked in the public car park just along from the hotel. We carried our bags back and checked in. On check out we were asked to pay for the reserved space, I explained there wasn’t one, the man said there should have been but nevermind don’t worry then. We left through the car park and I checked we hadn’t missed the reserved sign when we had arrived. Our reserved sign was turned to face the wall by whomever had decided they deserved the space more than we did.i went back in to mention it to the reception staff, I was met with a grunt, they clearly couldn’t have cared less. This marred the experience for me as I purposely chose a hotel that had parking so we wouldn’t have to carry our bags from a public car park.

Very enjoyable stay. Staff friendly and professional. The rooms were comfortable and had all amenities we needed. Breakfast area was lovely and food delicious. Lovely outside areas to enjoy in the sunshine. Location was great, easy walk to city centre and Quay. Will definitely stay here again when visiting Exeter.

Our room was clean and very comfortable. The soaking tub melted away any stress left from traveling. Loved the expresso machine too.

The restaurant and garden / pool area are lovely and I would go back to the hotel for lunch or dinner . However , the rooms are very small and compact - despite being upgraded we still struggled to work around this room as bathroom very tight and the window sill was used to house the shaving mirror.

Friendly team all throughout the hotel. Bedroom was quirky and very clean and tidy, nice quiet night. Prebooked parking was very convenient. Recommend!!

I always love staying in Hotel du Vin hotels, everything is luxury including the pillows and duvet