Motel 6 Cross Lanes, WV–Goff Mountain Rd

Person at front desk was very nice and helped me with everything I needed. Great customer service.

Most affordable, best stay in Charleston, Cross Lanes area. Very convenient location. Shopping, restaurants, and entertainment all close by. Great staff and clean accomodations

A motel 6 in the process of being transformed from a Roadway Inn. It was fine. We love motel 6 because of their pet policy.

The water got cut off on the last day of my stay. Couldn't clean up well before check out due to that water shut off.

The floors in the room felt like they were going to cave in especially around the toilet. No ice machine. Staff was very friendly.

The rented Room had mold on the ceiling and the toilet felt like it is going to sink down when you seat on it. The rooms smell bad, assume it is from the mold and the “white@ towels changed their color to brown. I felt unsafe in that room. Thank Hod customer service was great and accommodating my needs.

Night clerk not friendly or helpful asked for a room away from noise rd( I have stayed they’re before) said none available. In the AM. 8 cars in lot Room 209. 2nd floor but still rd side The fan vent is falling down and if someone is under using toilet they would be hurt( metal vent ( I have pics) The hair dryer is supposed to be mounted on wall but to use the bracket and all makes it hard to use PS: 10 cars next next night

This location is ok for bed and sleep. It advertised that they have free breakfast, but they don’t have ANYTHING! One of the amenities is a swimming pool on site but it was never open for the entire season. Room cleanliness was good. Good place for the money just to lay down and sleep. Not as advertised however.

When I arrived the floor felt like it was covered in a film. I purchased disinfectant wipes and wiped the floor with them. I wish I could figure out how to post the pictures on here. What came off the floor was disgusting. The sheets and pillow cases where stained at least I hope they were stains and not just dirty. The room was not well kept the toilet seat was so loose it almost fell off. I tightened the toilet seat up. While I was there there was a guest of the motel that has a shoot out with the police and was killed. I could not even go back to the motel that night and had to stay with my sister. My nephew is a police officer in the area and he said that this motel has a reputation of *********ings and a lot of shady activity. I should have asked him about this place before I agreed to the reservation. This motel should be excluded from your website.