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Verifizierte Bewertungen
Lage3.9
Ausstattung3.9
Service4.0
Sauberkeit3.9
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Alle Bewertungen(70)
Positive Bewertungen(35)
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Negative Bewertungen(15)
Will N.
Aufenthalt im Juli 2023
Pärchen
9 Bewertungen
4.2/5
Sehr gut
Gepostet am 14. Aug. 2023
Very convenient if staying in Crewe for some reasons. McDonald's is just next door and major supermarket and shops within 3 mins drive.
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Nick35330
Aufenthalt im März 2023
Pärchen
17 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Mai 2023
Room was great massive bed breakfast was unlimited. Don’t think anything was wrong.
Sheets could be a cooler material as they were good at keeping heat.
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Cherry Bobo
Aufenthalt im Nov. 2022
Familie
17 Bewertungen
4.7/5
Wunderbar
Gepostet am 27. Dez. 2022
Good budget hotel , friendly staff . Nearby an 24 hours McDonald , and 8 mins drive to supermarket
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darren Sheridan
Aufenthalt im Juni 2022
Familie
1 Bewertungen
3.7/5
Gepostet am 5. Juli 2022
We enjoyed the hotel,
I have 1 complaint,
The fire alarm went off at 4am and 4.45am ,
It was a false alarm because one of the staff was smoking in one of the rooms,my partner suffers from fibromyalgia (chronic pain),
She lost sleep and our trip was affected and we had to catch up on sleep the following day.
We were visiting family and had little time to see them.
When mentioned to cleaning staff it was giggled at,I found this very unprofessional and will think twice about using the hotel again,
Which is a shame because we liked the hotel.
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Johnny88
Aufenthalt im Mai 2022
Business
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Juni 2022
Nice and Friendly Staffs, and not just one or two, I mean the whole team! Professional well management! Room was clean and quiet.
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Gastnutzer
Aufenthalt im Febr. 2022
Pärchen
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 27. Mai 2022
Very nice rooms, very clean, very near the station.
The location is great (within walking distance to most places in Crewe), and it's own own underground parking for those who want to drive (good for people in wheelchairs, as Crewe isn't flat). The building is obviously not built for wheelchair users in mind - it looks like a big 1960s/70s concrete behemoth, but IHG (I'm not going to say did their best to make it accessible [see about the room]) have made it more accessible. The entrance at the front are all stairs, but wheelchair users can roll into the underground parking area, where there's another entrance to the hotel with a ramp up that leads to a lift to all floors. Parking is quite reasonable at £4 per day, and the one bay in the car park was for charging an EV. Breakfast is bad - often just greasy small sausages or bacon, and some watery scrambled eggs. There are baps to make a breakfast bap, but these often get moved or not even put out at all. There's no cold meats or cheeses. There was a wooden box of drawers with small muffins in one, the middle draw was always empty, and the top draw had sliced bread. Though everything seemed to run out and wasn't replenished quickly, if at all. One day there was also hash browns, but not on any others. Oh, and there's the standard coffee machine, water (though I had to ask for it), and cereals. The accessible room wasn't good, either, One third of the room could only be reached through a gap too narrow for a wheelchair. The accessible bathroom was really quite bad. The sink was so small, it was barely big enough to wash your hands in, let alone your face. And the shower was completely inaccessible, so washing your face in there wasn't an option, either. The shower was up a big lip, had no grab rails, no fixed seat (there was a moveable stool outside the shower that the maids used to put clean towels on - maybe you were meant to use that as a shower chair?). The staff, however, were great, and ever so helpful...
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6/8
Antwort der Unterkunft: Dear R0bW84, Thank you for selecting our Holiday Inn Express Crewe while visiting Crewe and for providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to our accessible rooms and our breakfast. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad our room's sleeping quality and our staff's service were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
Explore54984466286
Aufenthalt im Nov. 2024
Business
1.0/5
Gepostet am 3. Dez. 2024
The hotel is average, trying to get an invoice..... well where do i start. Ive rang up 5 times and asked for 1 spelling out my email address everytime.... still havent got it. Then rang up asked them for there emial... the havent replied..... Then rang the parent company OYO i dont need to say much... but no better than the staff I'm dealing with now.... AWFUL
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Gastnutzer
Aufenthalt im Sept. 2024
Pärchen
4.0/5
Sehr gut
Gepostet am 14. Okt. 2024
It's not the holiday inn anymore, Bed side lights did not work no bulb in one and cobwebs behind the door and the self closing door did not work either the new name is Belvilla.......................... The Web site is out of date... 😢😢😢😢😢😢
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Gastnutzer
Aufenthalt im Juli 2024
Anderes
4.0/5
Sehr gut
Gepostet am 23. Aug. 2024
Nice big room, comfortable beds and next door to MacDonalds. Limited choice of food for dinner but it worked fine for me. Quite a few of the group went to Mackie Ds. A bit out of the way. Breakfast was good but don’t go to late because nothing gets topped up.
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Gastnutzer
Aufenthalt im Juli 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 5. Aug. 2024
Excellent short stay as part of a Caledonian coach package. Room was clean and spacious. Plenty of hot water. Tea and coffee making facilities and a hair dryer. Bed was really comfortable and quiet overnight. Staff were very nice . Breakfast was great . Coffee machine also did decaf but the coffee tasted a bit sweet . Bonus’s for me was that there’s a McDonald’s next door so I could grab a nice latte ! Evening meal was limited in choice but I had tomato and red pepper soup to start with a crusty roll. Then steak pie mushy peas and gravy and mash which was very tasty. Followed by a Victoria sponge cake which was a bit dry but ok. I don’t think the hotel normally serves evening meals but did for our coach party. The bar was small and didn’t have masses of choice but adequate choices for most tastes. I would happily stay here again. . It was excellent value for money.
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Gastnutzer
Aufenthalt im Juni 2024
Anderes
5.0/5
Hervorragend
Gepostet am 29. Juli 2024
My partner and I spent 5 weeks here after a flood. The room was clean to a high standard. The bed was extremely spacious and super comfy. The staff were phenomenal., nothing was too much trouble. They were professional and friendly with a great sense of humour. Yes sometimes service may have been slow but only when dealing with breakfast. Overall our experience was fantastic and although we were excited to be going home we were also sad to be leaving.