traveling for work, arrived early for check in and the front desk lady stated she didn’t have any rooms clean and ready to go at the time, as housekeeping was waiting on linens to get dry. So went back out to my car. About 20 min later I went in to use the lobby restroom and the front desk clerk was folding sheets out of a large rolling basket that appeared to of just came out of dryer, told me she will have a room for me in 15 minutes. She went above and beyond to accommodate me! I was taken back… good customer service, wait no, even mediocre customer service is a rarity these days and to be treated with the best customer service was nice. Also the room was clean and the stay was peaceful and felt safe. Highly recommend! A
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