Brenda
18. Januar 2024
Immediately upon checkin we noticed the door was disgusting. The bed was wet and floors were covered in dirt/debris. The wall had a black soot covering, pillows were yellow, light switch had a dark film and the room stunk really bad. We immediately went to front desk thinking it was a mistake and we were accidentally given a room that had not yet been cleaned. The man at the front desk yelled at us and told us we must have gotten the room dirty even though he knew he had just given us the key 10 minutes prior. He was completely unprofessional and very rude. He would not allow us to switch rooms nor give us a refund. He was very confrontational and we left.
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