Ibis Chennai OMR Bewertungen

Antwort der Unterkunft: Dear Guest, Thank You for sharing your valuable feedback on Trip Advisor! We at ibis Chennai OMR, always strive to provide our guests a comfortable and memorable experience. We are delighted to know that you enjoyed our services and amenities. Our team is attentive and supportive and is able to deliver excellence in service. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Sincerely, Vineesh Kurup General Manager

Antwort der Unterkunft: Dear Guest, Thank you very much for your kind and thoughtful review. We are delighted to hear that you had such a pleasant stay at Ibis, and we truly appreciate your recognition of Enakshi, Sheeban, and Sonu for their warm hospitality and patience. We are proud of our team and will be sure to share your feedback with them. It’s wonderful to know that you enjoyed the variety of food options, tailored to meet our guests' preferences. Your feedback is incredibly valuable to us, and we are grateful for your trust in us. We sincerely look forward to welcoming you back and providing you with the same high level of service and comfort during all your future visits. Sincerely, Vineesh Kurup General Manager

Antwort der Unterkunft: Dear Gihani G, Thank you for sharing your feedback regarding your recent experience at ibis Chennai OMR. We sincerely apologize for the inconvenience you faced during your check-in process, especially considering your travel with an infant. It is our standard practice to ensure rooms are prepared ahead of time for guests, and we regret that this was not the case for you. We understand that being assigned rooms on different floors, particularly with a specially adapted room, did not meet your expectations. We strive to provide a welcoming environment, and we are sorry to hear that you felt our team did not address your concerns with the care they deserve. Your comments regarding our staff will be taken seriously, as we aim to foster a respectful and accommodating atmosphere for all our guests. We assure you that the same would not be repeated in future Your feedback is invaluable as we continue to improve our services. Sincerely, Vineesh Kurup General Manager

Antwort der Unterkunft: Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager