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Verifizierte Bewertungen
Lage4.7
Ausstattung4.7
Service4.7
Sauberkeit4.8
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Positive Bewertungen(22)
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Gastnutzer
Economy Zimmer
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
3.7/5
Gepostet am 11. Juli 2024
Die Lage des Hotels ist definitv sehr gut und ein Plus Punkt.
Wir wurden freundlich empfangen und die Dame an der Bar hat uns ein Willkommensdrink gegeben. Das Hotel wirkt am Eingang recht hochwertig und man fuehlt sich gut aufgehoben. Ich würde sagen es hat kein 5-Sterne Niveau, aber so um die 3,5-4 absolut.
Das Zimmer das wir bekommen hatten, hatte leider keine Fenster (in der Beschreibung stand es gibt eins). Kein Problem für uns. Unsere größter Kritikpunkt ist, da es in der Dusche keine Tür gab, weil diese entfernt wurde. Somit konnte man leider nicht richtig duschen ohne Wasser nach außen zu spritzen. Als wir es beim Empfang bescheid gegeben hatten, gab es leider nur ein „wussten wir gar nicht“ und lieber ans klingelnde Telefon gehen und den Gast stehen lassen. Wer soll es dann wissen wenn nicht das Hotel, leider somit weit entfernt von 5-Sterne Service. Eine kleine Entschuldigung hatten wir erwartet, und das man sich dem Problem annimmt. Finde ich wirklich Schade, dass man so viel Geld und dann ein Zimmer bekommt, welches nicht dem Standard entspricht und eigentlich nicht auf dem gewollten Niveau ist um an Gäste vergeben zu werden. Zum Glück haben wir nur einen Tag hier verbracht und vorher in einem richtigen 5-Sterne Hotel die Woche verbracht.
Ich kann hier wirklich nur overall 3/5 Sterne geben.
Gastnutzer
Aufenthalt im Mai 2024
Single
3 Bewertungen
4.2/5
Sehr gut
Gepostet am 30. Mai 2024
The Chania Hotel is a modern hotel that has good size rooms and balconies. The rooms are very comfortable with a very beautiful shower and the bed is nice. Unfortunately the hotel couldn’t meet my pre-stay request of a higher up room and request for an early check-in so I was located on the first floor right across from the stairs. The view wasn’t ideal as per picture with constant construction outside during the days. The staircase also doesn’t have good acoustics and echoes throughout with people’s voices carrying quite loudly. I did ask again for a higher room happy to move rooms but they didn’t come back to me on this unfortunately. Breakfast spread was alright not a huge hot variety but the staff were very efficient and friendly. Location was good across from the old town and some good eats around it.
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Patrick
Superior-Zimmer
Aufenthalt im Juni 2024
Reise mit Freunden
2 Bewertungen
3.0/5
Gepostet am 5. Juli 2024
Hotel staff did not like their guests . do not stay in this hotel if you have a car . The hotel hates theirs guests there is no front entrance to unload your car , there is one valet, if you’re lucky. The hotel does not cater to any of their guests with cars ,
Das Chania Hotel ist ganz neu. Die Ausstattung ist sehr geschmacksvoll und schön. Das Personal ist extrem freundlich und Hilfsbereit. Die Zimmer sehr gut ausgestattet. Wir hatten das Glück, ein Upgrade auf eine Junior-Suite zu bekommen. Was für einen Luxus. Riesen Badezimmer mit Badewann in der Mitte und ein sehr komfortables Bett. Unser Sohn bekam auch ein Upgrade auf ein Superior Room. Auch diese Zimmer sind sehr schön ung gut ausgestattet. Obwohl das Hotel an der Hauptachse von Chania liegt, ist es im Zimmer sehr ruhig (fenster Geschlossen natürlich). Aber die Lage ist natürlich fantastisch; zu Fuss ist alles in Chania erreichbar. Die Matratzen sind von sehr guter Qualität. Das Frühstücksbuffet war wohl eines der Besten auf Kreta. Es hatte einfach alles was man sich wünscht. Das Hotel hat keinen eigenen Parkplatz. Wir haben dann den Vallet-Dienst gebucht. €15.- pro Tag ist nicht gerade günstig, aber es hat sich gelohnt.
Gastnutzer
Aufenthalt im Aug. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 8. Aug. 2024
Nice, clean hotel at a great location. Unfortunately, management does not seem to care too much about wanting customers to return to their hotel. We asked for a late checkout (15h00), but their asking price was quite frankly a joke, as they wanted to charge us half the official daily rate: €140. I would actually have preferred if they had said that they have no availability rather than making this price-gouging offer!
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Fearless33557363210
Aufenthalt im Juli 2024
Familie
5.0/5
Hervorragend
Gepostet am 23. Juli 2024
Personal and friendly reception in this midtown hotel. Rooms are not too large but very clean and dressed with a sense for detail. Beds and pillows were very comfortable. Excellent breakfast. Swimming pool (indoor) out of order during our one night stay, so if you count on this to be available, better to check first. The hotel is an easy 10’ stroll from the lively harbor area. No parking at the hotel but 15€ per day valet service (requiring some patience as it takes some 15-20 minutes to get the car: if you are in a hurry to get to the airport and there are three people waiting before you, that may get you a bit nervous). Recommendable and comfortable hotel.
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Gastnutzer
Aufenthalt im Juli 2024
Anderes
5.0/5
Hervorragend
Gepostet am 11. Juli 2024
This hotel is gorgeous, and it is very easy to walk everywhere you would need to go in Chania (particularly the Old Harbor/Limami). The rooms are well designed, and I especially liked the historic photos in the rooms. All the bath products and linens are wonderful. What sets this hotel apart is the wonderful, helpful staff. The variety and quality of the food served in the restaurant is excellent. It is definitely "elevated" Greek food with other cuisines as well. We will definitely stay here again on our return to Chania!
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Gastnutzer
Aufenthalt im Juni 2024
Anderes
5.0/5
Hervorragend
Gepostet am 30. Juni 2024
We have only been here one night, but so far, the entire experience has been fantastic. On arrival, we were greeted with a delicious cocktail from the bar, where we sat and filled out the checkin forms. The car was parked for us for 15euros, meaning we didn’t have the battle to find a parking space in the busy Chania. The people have been fantastic, nothing is too much trouble, and they even took our luggage to our room, which was wonderful. And the breakfast this morning - it was fantastic. Both a buffet style breakfast and ‘a la carte’ option available. The entire team at breakfast were attentive, and made the whole experience feel very relaxing. Lastly, the rooms! They are beautiful, with double-width showers, beautiful bedding, blackout blinds, excellent AC and tastefully decorated rooms. In summary, this his has been a great find for us. Perfectly located in the heart of Chania, just a 5 minute stroll to the harbour. The whole experience has been brilliant. Looking forward to the last few nights of our stay. Thank you all!
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Gastnutzer
Aufenthalt im Juni 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 14. Juni 2024
We recently stayed at the Chania Hotel. The hotel staff are very friendly and professional. The hotel rooms are spotless and comfortable. The breakfast is fantastic and the location is perfect for visiting Chania. Most importantly, the staff went above and beyond the morning of our departure. I accidentally left my passport in the room safe. When I realized I was without my passport I contacted the hotel. The young man at the reception desk located my passport and put it in a taxi and had it delivered to the airport. I was able to make my flight just in time!!! I will forever be grateful to the hotel and the young man at the desk who went out of his way to help me. Thank you, thank you!!! I highly recommend this hotel.
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Gastnutzer
Aufenthalt im Mai 2024
Anderes
5.0/5
Hervorragend
Gepostet am 23. Mai 2024
Enjoyed our stay immensely! The hotel is situated in Old Towne and close to many fabulous restaurants and lots of shopping. All staff from reception, housekeeping to the servers at breakfast were so welcoming and friendly. We highly recommend staying here.
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Gastnutzer
Aufenthalt im März 2024
Anderes
5.0/5
Hervorragend
Gepostet am 11. März 2024
Excellent hotel, spotlessly clean and welcoming staff that go out of their way to welcome you. The breakfast is outstanding. So many choices of freshly baked dishes, breads, cakes, fruit, cereals etc. Centrally located on the edge of the old town and near the harbour. Would definitely recommend this hotel and will certainly be returning next time we are in Chania.
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Gastnutzer
Aufenthalt im Jan. 2024
Familie
5.0/5
Hervorragend
Gepostet am 16. Jan. 2024
We spent a week in this hotel with our 2 children. Modern design, brand new fornitures, good breakfast and food in the restaurant. Staff really friendly, helpful and kind. Strategic position in the center and very confortable. Hope to stay there back again.
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Gastnutzer
Aufenthalt im Okt. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 11. Okt. 2023
After traveling for a week in Crete, this was the best hotel I stayed in. I only stayed for a night and wished I had stayed longer. This is a modern hotel with a luxurious feel. My check in was very smooth and I was upgraded to a better room with a balcony. I was given a delicious welcome drink and the hotel staff gave me a tour of the room to show me how all the switches work. Everything is touch screen, even the curtains. There was complimentary water and a box of chocolates. The room was quite spacious with hardwood floors and the most comfortable bed I slept in all week. The marble bathroom was also spacious with a large shower and multiple shower heads. I loved the smell of the hand lotion and soaps. The breakfast spread was enormous and delicious and an a la cart menu is also offered. The location is perfect. A few minutes walk to old town and a 4 minute walk from the main bus station. The hotel staff are very friendly and helpful!