Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach nur einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Verifizierte Bewertungen
Lage4.2
Ausstattung4.1
Service4.1
Sauberkeit4.1
Filtern nach:
Sortieren nach:
Alle Bewertungen(8)
Positive Bewertungen(4)
Bewertungen mit Fotos/Video(3)
Negative Bewertungen(4)
Gastnutzer
Aufenthalt im Nov. 2023
Familie
2 Bewertungen
2.5/10
Bewertung vom 17. Dez. 2023
Terrible, horrible, total scam, please I beg you all: DO NOT STAY! Just a few of all problems: Dirty carper, dirty beds, holes on sheets and quilts, bathroom broken, TV broken, no ice machine, no internet, dirt everywhere, bad service, they just said: the internet has a down, we’ll move you to another room, but they are all the same horrible. They denied the refund but fighting for it! Please stay away from Deluxe Hotel San Antonio, this place should be closed.
Übersetzen
6/10
RAMONA PENA & MARLON MORENO
Aufenthalt im Aug. 2023
Pärchen
4 Bewertungen
10.0/10
Hervorragend
Bewertung vom 23. Sept. 2023
Special thanks to " Gilbert " the Security Guard on duty, in the evening! Security iis a sence to help you feel sensational! You think ? I do !
Übersetzen
Gastnutzer
Aufenthalt im Nov. 2022
Single
2.0/10
Bewertung vom 3. Dez. 2022
If only it were possible to give negative stars or numbers! This would be the property to start the category! This was part of a package put together with *******,. And, although we had stayed at 2 star places before, this does not even deserve ANY stars unless it would be how high on the list of establishments that should be closed down by the local health department! Black mold, mold on the shower head, cockroaches, broken AC unit with mold all over.. No organization should have this place on their list - at all! When I decided to check out the next day, they informed me they would have to go and check the room before I could get my cash deposit back. They actually wondered I left the room in a worse shape than I found it?
Übersetzen
6/14
Antwort der Unterkunft: Dear Guest, We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.
Gastnutzer
Aufenthalt im Mai 2023
Anderes
2.0/10
Bewertung vom 7. Juni 2023
The Deluxe Inn in San Antonio is the most disgusting place EVER! Mold, cockroaches, smoke detector ripped off wall, no ice machine, no tv remote, and when one was delivered, there were 2 fuzzy channels. Paint peeling off all walls and the toilet made me want to vomit. And what hotel chain mandates a $60 cash only deposit per room? They said the gas station next door has an ATM. This place needs to be burned down and start over!
Übersetzen
Antwort der Unterkunft: Dear Guest, We are very sorry to hear about the inconvenience caused by these issues, and we are doing not meet your expectations. Please know that our team has listed all the policies and fees on the website. We regret you have missed same, during the time of booking. We hope to earn your business in future travels.
Gastnutzer
Aufenthalt im Okt. 2022
Anderes
2.0/10
Bewertung vom 6. Nov. 2022
This hotel is not a 3 star hotel !!!!! This is falsely advertised. The rooms are discusting not clean at all. Spot of blood on pillow, dirty towels, cig burns in comforters. Room #115 Rusted out microwave. See attached photos
Übersetzen
6/10
Antwort der Unterkunft: Dear Guest, Your feedback helps improve us, and we app you for taking the time to share. We appreciate your alerting us to the issues you experienced with your accommodations. We have mentioned these items to the appropriate departments and are working on resolutions. We are sorry if you were inconvenienced in any way, and we hope you'll stay with us again whenever your travels bring you to this area.