Civitel Akali Hotel

Excellent services & location. Thank you Cleopatra, Anastasia, Nicos, Alexander & Rena. Everyone went out of their way to turn my stay an excellent experience. Clean rooms, personalized service, excellent guidance with a smile. We felt we were among our family.

A lovely hotel with friendly helpful staff!! Good breakfast selection and clean comfortable rooms! Lovely pool area too. Even though this is a good location as it is only a short walk to the beach and central Chania, it is on a very busy road. The surrounding area is very run down with lots of derelict buildings and lots of graffiti everywhere! It was quite a welcome surprise to walk from this area to the beautiful cobbled streets with the gorgeous tavernas and shops and the harbour, all only a 10 minute walk away! I would definitely recommend this hotel but just be open minded about the appearance of the area surrounding the hotel!

Excellent 'town' hotel ideal for either a business trip (myself) or a holiday spot for sightseeing around Chania and its neighbouring areas. Rooms were very clean, tidy and well appointed, decent size bathroom with good rain shower. Breakfast was good, typical greek fare with addition of a few 'western items' but all fresh and well cooked. The restaurant area was immaculately clean and comfortable to eat in. Staff were extremely helpful and polite in all areas of the hotel. I will be returning to Chania next september for the NMIOTC conference and will definitely stay here again.

This hotel is located a 10 minute walk from the old town. The rooms are clean, small, and comfortable. There is an unheated outdoor pool, areas to sit, a pleasant breakfast, but truly the most memorable part of our stay was the staff at the reception desk. They were friendly, helpful, and welcoming. It is that kind of hospitality that makes one want to return.

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!

The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.

Dear staff at Akali hotel. Thank you from the bottom of my heart. We arrived in the middle of the night on the 5th of August after Icelandair cancelled our flight home to Iceland. They sent over 100 people in buses to different hotels for the night and told everyone things where taken care of. We arrived with our young daughter exhausted. The young man in reception helped us book for the night after getting confirmation from the airline/airport that they where required to do so. We stayed in a wonderful junior suite, got to stay until 22 the following day until our cancelled flight finally was going home, served us dinner and treated us like the most special people in the world. It was only for the night but the service and the friendly staff just saved us on the horrific ride home to Iceland. We loved this hotel, love Creete and so so highly recommend to everyone. Plus the location was amazing. Thank you from the family in Iceland who's flight was cancelled :)

Everything was just perfect! The service, location, room quality, food etc. Would definitely recommend. The old town was just a few minutes away so we could walk everywhere easily. We wanted to rent a car and the staff was very helpful and did it for us. The hotel had free parking too, which was a big plus since the area was very crowded. The room was very modern and comfy, and the ac worked perfectly. I also wanna thank the hotel staff, everyone who worked there was extremely nice and helped us with everything we asked for. This was our first trip to Crete and the hotel definitely played a part in making it the most enjoyable and unforgettable experience. We'll know what hotel to book the next trip we make here! ＜3

My friend booked this hotel after reading the reviews and we were not disappointed. Lovely hotel, very clean and spacious. Staff friendly and always available to help. Situated 10 mins from main town where you could find an abundance of superb restaurants, bars and shops. Less than 10 mins walk to quieter beach area which also had a few places to eat and drink. Overall, a great experience and would definitely stay here again.