Hotel Ruze Bewertungen

Antwort der Unterkunft: Dear Guest,we thank you for choosing our Hotel Růže as your preferred in Český Krumlov.We greatly appreciate your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations in terms of room service, breakfast, and room amenities.Your comments are valuable to us, and we take them seriously. We will use your feedback to identify areas where we can improve and make necessary adjustments to enhance the overall guest experience. Our goal is to provide a top-notch stay for all our guests, and we regret that we fell short during your visit.We would like to assure you that your concerns have been shared with our management team, and we are actively working on addressing these issues to ensure that future guests do not encounter similar disappointments.We hope that you would consider giving us another opportunity to provide you with a more satisfying experience in the future. Your satisfaction is important to us, and we are committed to making the necessary improvements.Thank you for choosing our Hotel, and we hope to have the chance to welcome you back and exceed your expectations on your next visit.Warm regards,Michele PecorellaFront Office Manager

Antwort der Unterkunft: Lieber Gast, es tut uns leid zu hören, dass Ihr Aufenthalt nicht ganz Ihren Erwartungen entsprach. Ich glaube, wenn Sie uns noch eine Chance geben, wird alles perfekt laufen. Beste Grüße, JakubHotel Ruze

Antwort der Unterkunft: Lieber Gast, vielen Dank für Ihre Bewertung. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen. Mit freundlichen Grüßen, JakubHotel Ruze

Antwort der Unterkunft: Dear Guest,Thank you for your kind review! We are glad you enjoyed the location, breakfast, and services. We look forward to welcoming you again on your next visit to Český Krumlov!Kind regards,Nayereh MousaviFront Office Manager

Antwort der Unterkunft: Dear guest,Thank you for your kind words! We are delighted to hear that you enjoyed the view, our breakfast options, and found our staff friendly.Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant stay!Best regards,Nayereh MousaviFront Office Manager

Antwort der Unterkunft: Dear Guest,Thank you for your kind review! We are glad you enjoyed our convenient location and hotel. We hope to welcome you again soon!Best regards,Nayereh Mousavi Front Office Manager

Antwort der Unterkunft: Dear Guest,we thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is truly valuable to us and we thank you for sharing it.We are happy to know that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We hope that you will have another opportunity to return to stay with us and we will be happy to welcome you back to the Hotel as one of our most welcome guests.Thank you for choosing us!Best regardsMichele PecorellaFront Office Manager

Antwort der Unterkunft: Dear Hyphen Yanma,Thank you for your valuable feedback. We are pleased to hear that you appreciated the unique décor and the beautiful view from your room. We also take note of your comments regarding the creaking floorboards and the breakfast, and will strive to improve these aspects. We look forward to the opportunity of welcoming you again in the future.Kind regards,Nayereh MousaviFront Office Manager

Antwort der Unterkunft: Dear Guest,Thank you for your fantastic feedback! We are delighted you enjoyed our photogenic building style, spacious rooms, and friendly staff. It's great to hear you loved our breakfast variety and convenient location.We look forward to your next visit!Best regards,Nayereh MousaviFront Office Manager

Antwort der Unterkunft: Dear Guest,Thank you for your kind words! We are glad to hear you enjoyed the ambiance and found the setting charming. We appreciate your feedback and hope to welcome you back soon.Best regards,Nayereh MousaviFront Office Manager

Antwort der Unterkunft: Dear Valued Guest,Thank you for your feedback. We appreciate your comments and regret any inconvenience caused by temporary changes. We will strive to improve communication to ensure a smoother experience for our guests. Your input is valuable, and we hope to welcome you again for an even better stay.Best regards,Nayereh MousaviFront Office Manager

Antwort der Unterkunft: Dear Guest,we thank you for choosing our Hotel Ruze as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us but, unfortunately, it is not very clear what the problem was during your stay.Regarding the pre-authorization that was requested during check-in, we can assure you that any excess that is not due, it will be refunded directly on your credit card account. It's just a matter of timescales between banks, which sometimes take longer than expected.We hope you will have another chance to visit us and we will try our best to give you a better impression (as most of our guests had), next time.Thank you for chosing us.Best regardsMichele PecorellaFront Office Manager