Basecamp Suites Canmore

We stayed in the 3-bedroom ground floor suite. The check in was smooth and we were sent the door code the night before check in. There's 1 free parking in the property right next to the suite. Any additional cars can do paid street parking but we went during off peak and -41°C so they let us park our second car at the Lamphouse Hotel for free which was a 5-minute walk. The location is right in the heart of downtown Canmore so it's perfectly next to groceries and restaurants and shops. The suite itself was very spacious and comfortable. The beds were soft and pillows were firm and soft. The kitchen was fully stocked. The smart tv had Netflix, amazon prime, YouTube, etc. Will definitely stay here again!

All the necessary items were in place. The mountain view was so nice when I lay in bed, and I could see it like a picture at any time. Hot tub was so good for our family. So clean and Everthing perfect!!!

Excellent stay! Cozy, beautiful, convenient kitchen! 10/10 highly recommend.

It is right downtown Canmore which is walkable to different restaurants

Very cute comfortable room. Our family had a very nice stay here, can’t wait to come back! Thanks!!

Location is great and the views there are amazing! The rooms are big and roomy compare to other hotels in the mountains. Great to walk Main Street and area.

Great location . Everything is walking distance. Room has washer and dryer. Great room. My only complaint is parking spot very compact.

It was smaller than the photos show. Parking was too tight for the truck.

The location had no elevator, which is a crucial piece of information when traveling with people who have limited mobility. After discovering that we had limited mobility people in our party they made sure to put us on the third floor, so we had to climb as many stairs as possible. There is no handicap parking available at the property unless you reserve the one accessible suite. The parking, as always with this awful company, is a huge problem. They do not care and will not help you figure out any solutions. They have like 10 properties around town. If you get them mixed up while booking and do not realize that the location you actually booked is all third floor walk up, they will flat out tell you that it is your problem. I have stayed at three of their locations and never will again. The hot tub was closed early the night the northern lights were forecast. Overall, the rudeness of the customer service people is genuinely unbelievable.