Poor communication. For Rm #2401, no advance info to permit check in except a WhatsApp #- but no one monitored in timely way. We had to leave property and come back a couple hours after check-in time. On exit, despite confirmation our luggage could be held a few hours after checkout but before leaving to airport, no one available- we had to scramble and invent other arrangements. Refrigerator was broken-kept things cold but could not make ice, then just didn't even go on. But for broken fridge and no reasonable storage space- Rm #2401 was attractive. Condo is beach front but located on very south end of hotel zone where water is rougher. Except for pool, No communal amenities - no icemaker, no water dispensers, no gym, no reception area to relax if waiting for someone or to read if you have rented a studio/ one undivided room. All units are privately owned so no quality control. I am aware that some units have better, more responsive and available management.
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