Montera
4. März 2024
Upon check in I was given the key to room 211. When i went up it was someone else room. The beds were not made and there was trash and personal items. I immediately went down to the front desk and told them. They said they gave me the wrong key. I was supposed to be in 217. I was so angry because i could have walked in on someone in bed or undressing as it was after 9pm. Then the air conditioning in room 217 did not work correctly so we were very uncomfortable. We thought we were the only ones until the following morning a man knocked on our door asking if our air was working right cause he said his was not. So we were not the only ones. The toilet seat was old and cracking. The only thing that was a positive was that at least the shower water was hot. I am so disappointed with this stay. When you see comfort suites you think of class and comfort, but this was NOT IT! I DO NOT RECOMMEND THIS HOTEL AT ALL. VERY LOW BUDGET AND OLD!
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