The Capital Residence Suites

Excellent stay. The staff were friendly and helpful and breakfast was wholesome and there was a good variety of food. The room was clean and had all the amenities that was needed for the trip.

This property is perfectly located in central Bandar Seri, Brunei capital. Good staff service with free shuttle bus from airport ( they will arrange according to your flight time ) Breakfast is included in the price and is quite complete. No facilities like gym or pool. Overall good experience but expensive for what it is. Good choice for a short stay in Brunei thanks to its location.

Almost perfect - cleanliness of room cannot be faulted, though you have to turn on the electronic 'Make my room' light before housekeeping would make up the room. Water was provided in the common area for you to refill your bottles (we stan a green hotel). Hotel is also walking distance to the SOAS Mosque, BSB waterfront, and the Hua Ho department store (which has a big supermarket and a decent food court at its basement). Hotel also provided shuttle service for free from and to the airport - contact the hotel before your arrival to BSB to arrange - and free shuttle to various tourist spots in BSB though please note that these have to be arranged in advance as there are limited vans and drivers. If other guests have beat you to it, you either conform to their departure time and itinerary or arrange your own transport. Again, advance planning would be key. Breakfast provided was decent, though a little carbon heavy with the only protein offered being eggs (cooked a la minute in style of your choice). Would recommend taking breakfast as there aren't decent options around unless you make the 15 min walk to the city centre. All in all, a good stay. Could have been better if they arranged the shuttle service on a fixed schedule and route so it doesn't become a matter of who pulls the trigger first.

The hotel is located close to the city centre, which can be reached on foot in 15 minutes. There is a free airport transfer and also a shuttle to the sights of the city - all on request. We had the family room, which was very spacious. Unfortunately, it is very dated and does not meet western standards. Our room was not cleaned once in four days and we had to pay extra for fresh towels - this is unacceptable. The breakfast is very rudimentary, there are the most necessary things, nothing more - like in a youth hostel. Durian is - as usual - forbidden in the hotel. Two metres from the outside entrance, however, the staff sit and eat them. This is very unprofessional. Overall, you realise that tourism does not play a major role in Brunei. Even if the staff try hard to help in many places, they are for the most part very unprofessional and do not meet modern standards. You shouldn't expect too much, then it can be a satisfying stay.

The hotel location is strategic. The staffs are friendly and very helpful. Airport transfer, and shuttle van to the strategic location is the most satisfied service that this hotel provided.

Professional service and good information provided for travelers. Free taxi provided to main sights around town and a decent breakfast.

Great hotel when you want to go to Brunei! Provides free airport transfer and major tourist destination within the city. The hotel is walking distance to Royal Museum, Yayasan Mall, Water Village among others. Breakfast option may be limited, but enough for the whole trip, you have white bread, cereals, coffee, hot dishes among others. Room is of basic type, with aircon, tv, refrigerator, and basic toiletries. Some toiletries or slippers may not be available outright m, but you can request.

Very nice spot close to everything! The free shuttles every few hours are also amazing!

Location is very strategic, it is just a walking distance to the city centre.