Hotels mit Frühstück in Glenelg

This is a beautiful Hotel in a fantastic location. It is truly superb however my experience with the staff was below par. I had to ask the cleaner not to talk incessantly and loudly outside my room at 8am in the morning. Breakfast was sloppily served and the breakfast buffet area was disjointed so people and plates are bumping, the omelette ordering system wasn't explained and the staff looked at me like I was stupid and causing them inconvenience. The pancake maker needs servicing. The CEO of the hotel was talking to his staff at 10:15 am which was 15 minutes before breakfast service stopped. I recognised him from his picture on the TV in the room saying how privileged the hotel was to have us as a guest, however he didn't smile at his guests or stop and say hello and ask perhaps how our experience was. He was aloof and disinterested and I think that is how his staff act too, eg the cleaner was not genuinely sorry for causing the early morning noise, nor was the reception staff truly respectful when they allowed a one hour room use extension but forgot to apply the extra time to the key lock so I was locked out and had to come down 8 floors to rectify get access to the room. The hotel has an offer that if you do not get your room serviced on a 2 night stay then a $10 food voucher applies. Well, that exercise turned out to be like stealing gold. I was eligible for $20 as I had books two rooms but staff were really reluctant to acknowledge this offer. It's a great idea as it saves them costs to launder sheets and towels and also saves costs to clean the room and replenish toiletries. I don't know why they appeared so reluctant to honor it. Except for staff and customer service this hotel would receive a five star rating from me but now only a three and a half.

Easy check in and parking available. The rooms were big. The windows and carpet need a deep clean but the location is great and exactly what we needed for our overnight stay. The shower in the main bathroom however is not accessibility friendly as you need to step into a high bathtub with no handrail for support.

Keine Rezeption oder Front-Zähler. Einreisen ist ähnlich wie Buchungsfälle am Flughafen mit einem Computersystem an der Front-Tür. Hatte ein Problem mit der Operation (wahrscheinlich ich) und keinerlei Sinn aus dem ersten Telefonanruf für Hilfe, aber keine Sorgen mit dem zweiten Anruf an eine andere Nummer. Der Ort ist ein bisschen müde in den Hallen Wegen, aber Maler arbeiten aus der Seite so vielleicht gehen, um das Innere zu tun. Das Zimmer war gut groß, ein älterer Ort, ein Bad neuer und moderner, im Allgemeinen ein schönes Zimmer mit üblichen Einrichtungen, einen Blick über die Stadt. 10. Stock. Wäre in Zukunft wieder zurück.

Eine große zentrale Lage. Sehr komfortabel. Meine einzige Beschwerde ist, dass es in der Außentreppe neben dem Linengeschäftsraum kein Licht gibt. Es ist gefährlich, wenn Sie nach Dunkelheit nach Hause kommen, da Sie die Treppen nicht sehen können. Andernfalls, ein nettes und gemütliches Hotel. Danke.