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Verifizierte Bewertungen
Lage4.5
Ausstattung4.3
Service4.4
Sauberkeit4.4
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Positive Bewertungen(38)
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Großartiger Aufenthalt!(15)
Sauber und ordentlich(11)
Ausgezeichnete Lage(11)
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Ausgezeichneter Service(9)
Negative Bewertungen(5)
Trav3ll3r
Premiumzimmer
Aufenthalt im Juli 2024
Familie
20 Bewertungen
5.0/5
Hervorragend
Gepostet am 31. Juli 2024
We chose this hotel for its proximity to the Hippodrome theatre and the New Street train station. All of which were only a 5 minute walk from each other. The room was spacious, clean and comfortable. We had issue with the AC in our first room, but we were quickly accommodated to another room. Breakfast was good with enough options to satisfy all tastes and needs.
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6/8
Antwort der Unterkunft: Thank you for your fantastic review! We’re delighted to hear that you chose our hotel for its convenient location near the Hippodrome Theater and New Street train station. It’s great to know that you found your room spacious, clean, and comfortable.We apologise for the initial issue with the AC but are glad our team was able to accommodate you quickly in another room. We’re also pleased you enjoyed the breakfast options available.Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay!Best regards,The Radisson Blu Birmingham Team
Gastnutzer
Standardzimmer
Aufenthalt im Sept. 2024
Pärchen
1 Bewertungen
3.5/5
Gepostet am 14. Sept. 2024
Breakfast isn't worth the money so don't bother paying for that , hotel was run down abit , room wasn't great but did the job.
Overall not worth the price
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Antwort der Unterkunft: Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations, especially regarding the breakfast, the condition of the hotel, and the value for the price.Your comments are very important to us, and we will share them with our team as we continue working to improve our offerings and guest experience. We hope that you’ll consider giving us another chance in the future to provide a better stay.Best regards,The Radisson Blu Birmingham Team
Alfred GA
Premiumzimmer
Aufenthalt im Aug. 2024
Familie
8 Bewertungen
3.5/5
Gepostet am 23. Aug. 2024
The location is good, but the room decoration is a bit old. The room is still McLean and the staff are very nice.
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Gastnutzer
Superior Zimmer mit Stadtblick
Aufenthalt im Jan. 2024
Pärchen
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 7. Jan. 2024
Stayed here for one night and we stayed in the superior room with the city view, which was really nice as we were on the 18th floor so the view was amazing. The room was clean but the bed and pillows were horrible. The mattress was so soft you would sink into it when laying down, the pillows were the same too, they were really soft and flat and we didn’t get a good nights sleep. Other than that, everything else was fine.
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Antwort der Unterkunft: Thank you for taking the time to share your review! We’re delighted to hear that you enjoyed the amazing city view from your superior room on the 18th floor and that you found the room clean.We apologize for the discomfort you experienced with the bed and pillows. Your feedback is important to us, and we will certainly look into this matter to enhance our guests' sleeping experience.We appreciate your insights and hope to have the opportunity to welcome you back for a more restful stay in the future!Best regards,The Radisson Blu Birmingham Team
Gastnutzer
Standardzimmer
Aufenthalt im Aug. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Aug. 2024
Really nice nice staff No issue apart from no water but issued full refund
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Antwort der Unterkunft: Thank you for your review! We’re glad to hear that you found our staff really nice and that your experience was generally positive. We sincerely apologise for the inconvenience regarding the lack of water, but we appreciate your understanding and are pleased that we could issue a full refund.Your feedback is valuable to us, and we hope to welcome you back for an even better experience in the future!Best regards,The Radisson Blu Birmngham Team
Gastnutzer
Standardzimmer
Aufenthalt im Dez. 2023
Anderes
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Dez. 2023
Great room great view highly recommend
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hieu vo
Standardzimmer
Aufenthalt im Mai 2023
Business
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 3. Juni 2023
so happy hihuhihihihihi hihihihihihihihihuhihihihihihi
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Anonymer Benutzer
Standardzimmer
Aufenthalt im Dez. 2022
Reise mit Freunden
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Jan. 2023
01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L).
02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
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Gastnutzer
Standardzimmer
Aufenthalt im Juni 2023
Reise mit Freunden
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Juni 2023
Really nice hotel, no complaints at all. Great location and great service.
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Nadiha Mangan
Standardzimmer
Aufenthalt im Jan. 2023
Business
2 Bewertungen
3.5/5
Gepostet am 8. Febr. 2023
The room was noisy, I asked to be moved and they moved me to a room next to the lift. Not great. Otherwise, the bar was friendly and the concierge was helpful.
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Gastnutzer
Premiumzimmer
Aufenthalt im Jan. 2023
Reise mit Freunden
4 Bewertungen
1.0/5
Gepostet am 16. Jan. 2023
This is the worst trip I have ever experienced and the first time I have made a complaint on the software. The man markons at the reception desk is like a robot. He doesn't understand any of my demands at all. He just repeats the same sentence mechanically, and finally deliberately doesn't give us a drink coupon
Antwort der Unterkunft: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the great view from your double room and appreciated our convenient location near the train station and city center, as well as easy access to the University of Birmingham.It’s fantastic to know that our front desk staff made such a positive impression by being friendly and attentive, and we’re glad they could assist you with the refrigerator for your yogurt.We truly appreciate your kind words and look forward to welcoming you back to Birmingham in the future!Best regards,The Radisson Blu Birmingham Team
Antwort der Unterkunft: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the cleanliness of your room and appreciated our excellent location near the city center and New Street Station. It’s great to know that you found the nearby supermarkets convenient, especially the Chinese supermarket!Your feedback means a lot to us, and we hope to welcome you back soon!Best regards,The Radisson Blu Birmingham Team