The Sanchaya

The experience of staying at Sanchaya is so fabulous, impressed me deeply. The Ratree is very comfortable and lovely. The service and support from the whole team are very nice and promptly. I really love the smile of them, very sincerely and warmly. And aslo the foods in the dining room are very delicious, I really like the Indonesian foods, high quality. The hotel has beautiful lake and many lush trees, walking in the garden is so enjoyable. I am enjoying the moment at the library, peaceful and joyful. The time to circle around the lake is unforgettable to us, the best time to circle is the late of afternoon, the sunset above the lake is shocked me. Thank you guys, looking forward to staying here again.

We were very pleased with our experience at The Sanchaya! Greg and his staff were so hospitable we felt comfortable and at ease from the moment we arrived at the Ferry Terminal. The service and facilities were excellent..from the room service to the dining areas. Movie Choices were so updated and wide. Good quality toiletries and snacks in the room minibar We had a little miscommunication about a service fee and were so grateful that they patiently hear us out and resolved it quickly. Thank you Greg, Nawa, Madon, Wawan, Vivi and all the staff at The Sanchaya for a memorable stay!

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.

Enjoyed the stay. All the staffs were so kind and thoughtful. Thanks for warm hospitality.

房間不錯，帶着家人首選178平的套房，一間房是大床房，一間房是兩個雙床。早餐是亮點，有各個國家早餐a lacarte選擇。主廚每天早餐都過來推銷當日晚餐，跟主廚聊了一下，他是新加坡四季過來的。最受不了的有兩點：第一，房間沒有真正的瓶裝水，不知是環保還是省錢，都是用玻璃瓶refill的，鑒於印尼人的衞生習慣差了一點，真的不敢喝。第二，9000人民幣一晚的酒店，媽媽房間的吹風機竟然還是壞的，又懶得等，衹好合用一個吹風機，而且是古老的吹風機款式，我頭髮很長，游泳洗澡後要吹好久，9000人民幣一晚上得房間最起碼用個dyson吧，每天吹頭髮很絕望。酒店不大，但環境一流，拍照一流。服務員Nawa非常會拍，專業水平。

記錄下一個Staycation勝地——位於民丹島的Sanchaya。儘管一小時的船程險些讓我忍受暈船之苦，但一切都值得，真是一個無與倫比的好地方。聽經理説酒店30間房但有150名員工，這樣的比例完全不用擔心服務質量。（酒店在民丹島碼頭有私人的專屬休息室，過關什麼的完全不用自己操作，非常適合懶人了）。