Hotel Morione & Spa Center

The hotel location is great, the rooms are clean, but the staff are hard to deal with

Dieses Hotel gibt vor, ein Vier-Sterne-Hotel zu sein, ist aber weit von Vier-Sterne-Qualität entfernt. Tatsächlich war es ziemlich seltsam. Es gab viele kleine Probleme, aber das Schlimmste war das Frühstück. Sie sagten, das Frühstück gäbe es um 7:30 Uhr. Als ich in den Frühstücksraum kam, war da nichts. Als ich danach fragte, sagten sie, sie hätten noch nichts vorbereitet! Dann fingen sie schnell an, etwas für mich zusammenzuwerfen - und es war nicht sehr gut. Absolut unprofessionell. Das Zimmer war in Ordnung, aber das Internet im Zimmer und in der Lobby funktionierte nicht. Es gab eine Espressomaschine im Zimmer, aber keine Kapseln. Als ich an der Rezeption nachfragte, sagten sie, sie würden mir eine schicken, aber sie würden mir auch jede Kapsel in Rechnung stellen. Sie berechnen auch eine Gebühr für die Wasserflaschen im Zimmer, die in anderen Hotels in Istanbul kostenlos waren. Ich ließ mich von meinen Gastgebern in ein anderes Hotel verlegen, das VIEL besser war.

The hotel has an excellent location and that is all. It advertises itself as a 4 star hotel, but it's a 2 star hotel at best. While on my honeymoon, I was scared for my wife's and my own safety staying there... after only four hours. Minor Problems: The elevator doesn't work and most of the services listed are not available. When we got to our room there was no hand soap, the hair dryer smoked when turned on, and there was hair all over the floor and bed. When we went to the front desk, the attendant told us all of the problems were fine, and he got angry that we complained. After much debate about the lack of soap, the attendant solved the problem by giving us a bottle of liquid dish soap from the staff room and told us not to bother him again. I asked if we could change to an equivalent room or an upgrade because of all the problems and he said no or you can rebook for $500 more per night. Again these are the minor problems. Major Problems: I later went down to let him know that there were no batteries in the tv remote only to find three men counting cash at a table in the lobby. The attendant told me I was becoming a problem, and that if I had any more issues, I should call instead of coming to the desk because it is dangerous. The implication was that these gangsters counting the cash ran the hotel, and I was making him look bad. He then pointed to a bandage on his arm and shushed me away. As I went back to my room, the electricity went out on our floor. I called the front desk 4 times over the next hour to no answer. At this point, I no longer felt safe and found a new hotel a few minutes away. This was the worst hotel experience of my life. I've never written a review for anything, but I though you should be warned about this scam of a hotel.

Hotel très bien situé. Proche de plusieurs commerces et du quartier où se trouve la mosqué bleu, Sofia, grand bazaar, etc...la chambre que nous avions donnant sur le boulevard etait extrêmement bruyante. Nous etions au 2ème etage. Aussi, il suffit d'éteindre la clim le soir pour suffoquer. On a donc très mal dormi entre bruit et chaleur terrible la nuit