Gastnutzer
24. Dezember 2023
Do not go to this hotel if you want a decent holiday. We went Nov 2023 and the hotel was obviously almost fully booked by Spanish OAP’s on their free annual holidays, paid for by their Government. They have to be the rudest, most ignorant people ever- but this hotel was geared up ONLY for these guests. English people are barely acknowledged- in our 7 days there, we didn’t have any nice interaction from the staff at all, either waiting staff or on reception-the food and entertainment is aimed at Spanish OAP’s. I don’t have a problem with Spanish people & when I lived in Spain, for several years, I had no problem living alongside them. The website gives a fake impression of this hotel-why not post true pictures? viewed from the hotel out towards the road- you might then change your mind about going there, as the hotel looks onto an extremely busy road- with constant heavy traffic- so if you try to sunbathe, in the 3 hours of sun that reaches 1 line of sun loungers, due to the huge buildings next door- you’ll find yourself lying next to a queue for the bus & breathing in awful diesel fumes. The rooms are old and dated, awful dark furniture, bobbly blankets as bedding, and the bathroom was tiny -had a shower over bath, meaning you had to be careful not to slip whilst climbing in to the bath, and shower curtain stuck to you- the whole lot needs ripping out & a walk in shower to be installed. Fridge in room which didn’t work. Balcony furniture was dreadful aluminium 2 chairs & table- we could hear every word our neighbours said & smell their cigarette smoke. This was our worst holiday experience-ever! It was my choice to go to Benidorm for a special birthday, but my time there was totally ruined by this hotel & its’ staff
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