Hotels in der Nähe von e-mumshop, Batu Caves

Alles ging gut ... Außer wir hatten einen Nachbar im nächsten Zimmer (leider war es ein Verbindungsraum) die ganze Nacht zu rauchen. Der Geruch war so stark auf unserer Seite des Zimmers und es war für uns die ganze Nacht schrecklich. Wir haben einen 7yo mit uns und ich fühle mich so entschuldigt für ihn, weil er die ganze Nacht mit uns Erwachsenen zweite Hand Rauch erlitten musste. Wir haben uns an die Rezeption beschwert, sie schickten jemanden, um sich die Angelegenheit anzusehen, aber es löste das Problem nicht. Für ein Rauchfreies Hotel sollte das Hotel strenge Maßnahmen gegen den Gast, der diese Regel verletzt hat. Sie kamen nicht nach der Beschwerde zurück, und wir waren enttäuscht, dass wir eine harte Nacht verbringen mussten.

Die Damen im Büro waren sehr freundlich und hilfreich. Die Wohnung war sehr sauber, gut dekoriert, komfortabel und hatte alles, was Sie brauchen. Wunderbarer Blick! Ausgezeichnete Lage. Nur der Typ hinter dem Büro war bei der Empfangsstelle des Gebäudes, er war ziemlich rötlich.

Anreisen um 2.30pm und sie lassen mich checken. Ich habe Zimmer auf dem oberen Stock, wie je nach Anfrage. Gutes Zimmer und Reinigung war akzeptabel. Diese Zimmerkategorie hat Bad, obwohl die Rezeptionisten unten gesagt haben nein. Vor dem Hotel war es langsam und in der Nähe des Hotels kam es zu Mamak. Insgesamt sehr zufrieden mit dem Aufenthalt.

Die Lage ist im Zentrum von KL, in der Nähe von Lowyat Der Ort ist überfüllt und voll, aber ich denke, es ist in Ordnung Ich mag den Ort wirklich, es ist sauber, Auch der Preis ist erschwinglich Auch das Parken muss nur Rm5 bezahlen Empfehlen für eine Reise in KL

LOCATION :- Was great! Not very crowded and easy car parking ROOM :- We requester the rooms with the glass window bathroom but got it a normal one , but it's okay we were just fine with it. However we book a deluxe king which was not the same as the picture shown online , bed setting was totally different but it's okay. STAFF :- They were just okay. The guy receptionist which worked when on the evening shift during was very friendly and we loved his service. LIFT :- It will be great if you can take note about the lift , cause everytime it stops at any floor it make some sort of sound and movement which made us thought the first time lift has stopped and we're stuck in it but it was just how its stopped to open up 😅 OVERALL :- The 3 days and 2 night stay was just fine. Thank you 😄

Overall a value for money stay, however there's a few things you must note. Construction works is still going on at the whole area, and the drop off at lobby is not open. You must go through the parking at level B4 or B3. The carpark is very dusty. It took us 3 times round the block before we found the way. The view from the pool at level 39 is nice and the gym is huge. The rooms are very new and clean. My only complaint is the toilet is bare and does not have a shower screen. The toilet gets very wet after showering and there is little place to hand you clothes.

Freundliches Personal, neue Wohnung, Zimmer A1201 mit Blick auf den Pool, große Wohnung, nur die Toilette ist verstopft, es gibt eine Waschmaschine. Alles in allem ok, werde ich später wiederholen ☺️

The front desk seems to be lack of training, perhaps the management can do something about it. 1. When we were checking in, told the staff we booked two rooms and he misunderstood that we booked a 2 bedrooms unit, hence we only get 1 parking spot. After a minor arguement only he recheck the system and realize we did book 2 units hence there is 2 parking spots. 2. The waiting time for the lift is horrible. We stayed at level 11, and there are 6 lifts, but we were skipped by the lifts lotsa time, sometimes we couldnt wait that long that we have to walk down the stairs, not just us, other tourists as well. 15mins wait and still couldnt get a lift? why is that? 3. when we checked out and ready to exit the parking, we were told that we need have our access card with us? I mean everyone returned the access card at the lobby during check out, why would the management want us to keep that card to exit parking? And we were told to take the access card to exit parking, and bring it back to the front desk? Why is this such a hassle to your customers?

Check-in: Check in was smooth albeit a little slow. Probably the slowest check-in among all hotels I’ve been too. Not sure why he needed so much time to check the Trip.com documents and register me. Room: The rooms are located in a separate building next to the lobby building. After checking-in, you will have to walk out of the lobby and turn right towards the residential building and car park. Cleanliness: Honestly, for a hotel with such great reviews I wonder why the “Executive 2 bedroom residence” is not well maintained. Cupboards all have stains and scratches. The windows are extremely filthy. They don’t seem to clean the windows so it’s full of bird droppings and some other stains, blurring and marring the otherwise beautiful view outside. When I entered the room, there were 2 bigass mosquitoes the size of my thumb (like Taiwan Jiufen/Shifen size mozzies) dead on the bedsheet and 2 on the window sill. Absolutely horrifying and disgusting. Amenities: They have a list of amenities they claim to provide in the room and if any goes missing, you’re liable to pay for them. But here’s the catch, most amenities are not actually in the room and are only provided upon request, such as bathrobes. So make sure you check what you have and what you don’t to avoid any possibility of being scammed Hairdryer’s button is loose and dead so the hairdryer turns on but you’re stuck on that high heat setting forever~ There is a kitchenette and a huge fridge but there are NO UTENSILS and NO CROCKERY and NO COOKWARE. You literally just have an induction stove but can’t do anything since no pots and pans provided. The kettle is also sus looking so don’t use. Should buy a travel kettle. Breakfast: Breakfast buffet was lovely. The spread was quite substantial and the food was not bad especially the nasi lemak. So sedap. BUT coffee and tea was horrid. They don’t have coffee machine for latte/cappuccino so you’re stuck with poor grade kopi-O kosong and teh-O kosong. Sugar and creamer packets are provided tho. Soft-boiled eggs were my go-to during my stay there haha. Their soft-boiled eggs are as good as yakun. Do note however that when heading for the breakfast buffet every morning, you will have to first go to the lobby building to take that lift to the cafe. BUT THE LOBBY REAKS OF PUBLIC TOILET SMELL AND GARBAGE DISPOSAL SMELL from the early morning. They literally have no air freshener in their lobby so be prepared to hold your breath every morning like I did when you pass by the lobby to the cafe for breakfast. Seriously stinks and makes me queasy before and after breakfast. I don’t think an air freshener is expensive SO INVEST IN ONE FOR GOD’S SAKE OH MY GOD. Others: There is a cafe/restaurant right downstairs the hotel called Gravity Cafe. Friendly warning don’t. Just Don’t. I’ve tried and tested. It’s a scam. A very big scam. RM119 for ONE Häagen-Daz size container of Tom yum soup with half a whole squid, 2 prawns and 2 mussels. The rest of the container is just maggie mee. A lot of maggie mee to make up for the claim of “serves 2”. RM5 for 1 serving of white rice was a shock to me. We ordered 2 sets of the Tom yum soup (which is supposed to serve 4 ppl) and 3 plain white rice for RM265.50 including room service delivery fee. Jokes on us. Overall: Good to try for once. Won’t come back again 👍🏻

i booked and paid for a family room (1 Queen bed + 1 single bed) but i was given a superior room (1 bed only). The reason given was all family rooms were fully booked and occupied. The staff said there is a faulty in the booking system (third party like Trip.Com). The staff said I was lucky enough since there was only one superior room available. I am surely lucky since my daughter need to go back to Johor. Just left me and my wife. Otherwise the room is not enough for us (3 of us). overall about the hotel was good, just the booking incident is a bad experience for me. I booked and paid for a family room but was given a superior room.