Hotel Actual Bewertungen

I booked a standard room with city view. Problem is that I got a room at the back of the hotel, facing a wall. Even if I paid the extra money to get a standard room with city view. Hotel personnel was not helping at all, saying that the wall was 2 metres away from my room windows and that should not be a problem. They kept arguing that this is what it is, offering no solution at all. In fact, they made me feel cheap complaining about my situation. Room was very clean and the hotel is well located. Breakfast was ok but the staff was making so much noise cleaning the tables and dishes, could stand staying more than 15 minutes for breakfast.