Beste Hotels mit Bar in Lenoir City

Hello, would someone please be kind enough to share this email with Wyndham senior management. Thank you. This is the accessibility room you provided to myself and my wife for our stay Oct. 29/23 at the Wyndham Lenoir City Tn. This hotel and its management is disgusting! When we entered the room there was a 1/2 inch of water flooding the bathroom from a continuously running and leaking toilet. The toilet was filthy. The tub faucet was also constantly running and someone had gone to the toilet in the bathtub and the hotel left it there! There was no bath chair. The sheets and bedcover were soiled and full of cigarette burns. I called the front desk and told the manager who replied “If you dont like it you can leave. I will give you a refund but you must leave immediately”! I replied “We’ve been driving for 12 hours, dont know the area, where will we find an accessible room? Can we change rooms?”The manager replied “Throw your towels over the flood and I’ll bring you more towels”. The manager never showed up. We had a filthy room with an unusable bathroom and filthy sheets and bedcover. It was disgusting! I have never experienced a hotel stay so filthy and disgusting and a staff so unempathetic and unprofessional (both the night and the day managers, it was like this was their daily experience and response!).