Hotel Drago

Wir waren vor kurzem für 5 Nächte im Hotel Drago. Wir hatten ein Zimmer zur Seite, konnten aber vom ersten Stock aus den Gardasee und den Hotelpool sehen. Das größte Problem mit diesem Hotel ist die Klimaanlagenpolitik. Als wir ankamen, war die Temperatur 32 ° C und uns wurde gesagt, dass die Klimaanlage erst Ende Juni eingeschaltet wird. Mit der globalen Erwärmung usw. ist dies eine lächerliche Regel. Mehrere andere Gäste haben sich auch beschwert. Widerwillig wurde die Klimaanlage eingeschaltet. Das andere Problem war die Rezeptionistin. Sie muss in Kundenbeziehungen umgeschult werden. Der Mann, der entweder in der Nähe der Rezeption oder zu den Essenszeiten am Eingang des Restaurants war, war mürrisch und nicht sehr hilfsbereit. Als wir ihn fragten, ob er der Manager sei, sagte er NEIN und rannte weg. Wir waren als Gruppe dort (ohne uns zu kennen) und ein Tischwechsel kam überhaupt nicht in Frage. Das Essen war gut und unser Kellner war sehr nett. Das Mädchen in der Bar war hervorragend, hilfsbereit und freundlich. Dies könnte ein ausgezeichnetes Hotel sein, wenn die Probleme behoben werden könnten. Wir mochten den Gardasee und werden wiederkommen, aber definitiv nicht in diesem Hotel übernachten.

We had a really really unpleasant stay. The staff at the front desk is so rude and disrespectful! On several occasions they managed to handle everything to the highest inconvenience of the customers, for us and other hotel guests we talked to. We cannot recommend it at all. The hotel itself and the rooms are quite outdated. Breakfast is ok.

Our family of five stayed at the hotel drago from the 25th-30th July. Rooms. We had two rooms consisting of a double and a family room of three. We found the rooms adequate. They where very clean and spacious ( other than the three room ). Our balconies viewed the pool and you could also see the lake. Food. Breakfast was ample with good choices of cereals meats, cheeses and fruits. Fresh yoghurt and so on. ( there was also great choices for gluten free diets. Evening meal. consisted of antipasto ( plenty of choice) and a two course evening . The selection of mains were good ranging from meat to fish and vegetarian. Deserts where great and we enjoyed daily. Bar. The main bar is open 4pm until 12am. And had a great selection of drinks. A big shout out to Anna the barmaid. Fantastic worker and such a lovely person. So be patient when she’s busy she won’t miss you out. Bar lido. Is opposite the hotel. This is open 8 am-8pm daily closed Tuesdays. This is the hotels second bar. And is a lovely location on the lake. The food and cocktails are beautiful. Pool. We enjoyed the pool. There is plenty of sunbeds so no need to panic to get one. There is a balcony above the pool for serious sunbathers. Under which is the shaded part of pool ( great idea) and the gym. My only complaint would be the tiles around the pool become very slippery when wet and we witnessed a few people falling due to this. So be careful when around the pool. Air conditioning. Each room has air conditioning and runs from the hours of 6pm until 8 am in the summer season. Which was fine for us as not being in room for the majority of the day. Only complaint on the air conditioning is dining room. It gets very hot in dining room and we craved for it in the evening and this was never utilised why we were on our visit. EvenIng wear. I read a fare few posts on here about men wearing trousers for evening meal. Not once was I required to wear trousers 3/4 shorts /chinos where totally fine. Overall had a lovely holiday staying at the drago and would return.

Parking is not free, you are going to be Charged 10 or 15 Eur/day The hotel got new ovner this year, this is the explanation for the parring charge. The hotel is Nice and clean, and friendly staff. Breakfast, there is everything, so just enjoy this.