2-Sterne-Hotels in Ashburn

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Wir waren sehr enttäuscht und beunruhigt über unseren Aufenthalt diese Zeit. Die Bedingungen in dieser Lage sind untragbar. Wir sind besorgt über andere Gäste, die erleben, was wir getan haben. Als ich die ursprüngliche Buchung gemacht habe, gab es keinen Hinweis darauf, dass die Botschaft Suiten am Dulles North Loudoun, Virginia, unter einer großen Renovierung war. Bitte beraten Sie, dass die Lage von dem neu renovierten (Hiltons Affiliate) Hotel ”Home Suites” geteilt wird. Wir haben auf der Home Suite Seite angemeldet und ein Zimmer auf der Botschaft Seite zugewiesen. Wir waren schockiert, da es unter Bau war. Wir fanden, dass der Raum eindeutig veraltet, dünn und unzureichend war. Der Lärm aus dem Bau war untragbar. Offensichtlich, Es gab keine Ausstattung auf der Botschaftseite und musste neben der Tür zu Homes Suites gehen. Auch nicht offengelegt, war die neu auferlegte Parkgebühr $7. Wenn ich die Gebühr frage, wurde uns gesagt, es war eine neue Managemententscheidung. Offensichtlich wusste die Hotelverwaltung, dass die Zimmer auf der Botschaftseite zu aktualisieren sind. Warum haben wir nicht ein Zimmer in den neu renovierten Home Suites oder andere Optionen angeboten, ist beunruhigend. Die Menschen auf dem Frontdesk haben das oder andere Optionen nicht angeboten. In der Tat waren sie ziemlich unprofessioneller und hilflos. Wir haben in dieser Lage schon mehrmals geblieben und sind lange anwesende Hilton-Mitglieder. Wir fanden die gesamte Erfahrung recht beunruhigend und für jeden Reisenden unzulässig. Hiltons Versäumnis, Kunden wichtige Änderungen an den Anlagen zu vermitteln und keine geeigneten Optionen anzubieten, ist für die Reisenden eine große Sorge.

Schöne Erfahrung!

With a stay at Residence Inn by Marriott Dulles Airport At Dulles 28 Centre in Sterling, you'll be within a 5-minute drive of 1757 Golf Club and Ashburn Ice House. This hotel is 9 mi (14.5 km) from Reston Town Center and 2.5 mi (4 km) from Dulles Town Center.Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and a fireplace in the lobby.Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Dulles Airport At Dulles 28 Centre. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 151 guestrooms, featuring kitchens with refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include safes and desks, as well as phones with free local calls.

Experience first-rate lodging at the Hilton Garden Inn Dulles North hotel in Dulles, Virginia. Our exceptional Dulles hotel invites business travelers and family vacationers to enjoy spacious guestrooms and suites that boast ample amenities for a comfortable, convenient stay.Discover a wealth of welcoming services at our hotel, from on-site restaurant and indoor swimming pool to meeting rooms and complimentary high-speed wireless Internet access.Attractions abound within close proximity of our hotel near Dulles. The Loudon County Wine Trail is just five miles away. Washington Redskins Park, home to the Washington Redskins NFL Football team, is 3 miles from our lobby. And Washington, D.C. can be reached in 30 minutes. The Ashburn Silver Line Metro Station just one mile from the hotel featuring Loudoun Station shops and restaurants of every flavor.An ideal location makes it easy to arrive at our Dulles, Virginia hotel. We're near Highway 267 and just nine miles from Washington Dulles Airport.We look forward to making your visit a memorable one at the Hilton Garden Inn Dulles North hotel.The hotel is in close proximity to: Smithsonian's National Air & Space Museum, Steven F. Udvar-Hazy Center, Ashburn Ice House, Old Dominion Brewing Company, Dulles Indoor Sportsplex, Dulles Town Center, Tysons Corner, Washington Redskins Park, AOL Corporate Headquarters, Verizon Business Corporate Headquarters, Airbus Corporate Headquarters, Orbital Sciences Corporate Headquarters, Manassas (Civil War) Battlefield Park, Annual Cherry Blossom Festival, Virginia Wine Trail, Reston Towne Center.***** Everything. Right where you need it. *****

I stayed at this hotel for 6 night with other team members. The rooms are dated, sheets don't fit the bed, and parking fees are absurd. The hotel parking lot connects to a ***** mall parking lot. There is parking everywhere including plenty in the hotel parking lot. But they still charge you a $7 per day for parking. Internet is beyond horrible. I paid $4 a day for the ”faster” internet and I was luck if it worked 20% of the time. Also good luck getting a good cell signal in the building. The worse part was the rude staff. On check-in, they charged me $109 for incidental. After checkout I was charged for the full stay which included room, parking, internet, state tax, and occupancy tax. They did not subtract the incidental fee they had already charged me on check-in. I had no other incidentals. I had two speprate charges on my card. One for the full price of my stay and other which should have been an incidental hold. I called the hotel to discuss the extra charge. I was connected to the hotel manager named Sara/Shara. Saying she was rude is putting it nicely. She spoke down to me and flat out refused to help and denied that there could be another charge. She made absolutely no effort to verify or look in to my concerns. All she had to do was review the audit reports and she would have seen the charge. I offered to share the authorization number for the charge or show her my credit card statement with both charges coming from same place. She was not interested. The kicker, she accused me or my co-workers of making the charge. So in her mind, I broke in to the hotel systems, charged my own credit card, and now was calling to request a refund back to my card? Hooray for customer service! In my experience, incidental are hold for a certain amount on my card. Not a charge that is never returned. An off the record charge coming from the same hotel sounds like a scam. Be careful and keep a close eye on you credit card statement if you want to brave this place. My company and I have been using Hilton properties for many years. After this experience, we will need to look for a more reputable hotel. Very surprised by this experience from a Hilton but I guess times are changing.