Hyatt Place Anchorage Midtown Bewertungen

We have stayed in this hotel for 3 nights from Otc.25 to 28. Airport pickup is convenient. Hotel Facilities are good. But staff's performances are different: The girl who incharged the front desk in the evening of Oct.27 is quite helpful, she is always nice and professional. That's great! But the woman who was incharged the front desk in the noon of Oct.25 is really bad. She was reluctant to give us any help, mentally and ugly treating us as if we own her thousands of dollars. She first offered us a room of 2nd floor, I told her that we had booked and paid the extra charges for the 4th floor king size room on line, then she just asked us waiting for two hours, then another two hours but doing nothing. We had to wait from 10:30am to 14:30pm in the lobby. I had approaching her for several times but she just ignored.At last we had to accept the room of 326. We noticed the hotel was not so busy. The room 326 is noisy in the night, not good for the elder. We are suffering during the staying. We have never experienced a Hyatt staff cold-hearted like this.The woman who incharged the front desk in the noon of Oct.25 was totally unhelpful and should be shamed to Hyatt. Should I ask the refunding of the extra charges I have paid for 4th floor king size room for the three nights?

Poor customer service, no communication where to find room or guides, deposit $100 and have not received yet from local Anchorage Alaska

酒店有機場班車，早餐比較簡單。對面有星巴克等簡單餐飲店，總體來説方便。酒店後面有一個小公園，走到公園盡頭有公共小童遊樂設施，還有一個圖書館。定的套房，雖然有廚房，但衹有微波爐。房間比較大，但是梳化床不是太舒適，適合帶娃家庭。

這個酒店我住過兩晚 特別好 人好 服務好 早餐就那樣 可以吃 東西不多 我住的很開心 希望你們也能住的開心 我真的寫不動了

房間寬敞，挺乾淨的。如果需要打掃衞生要提前打電話説。有機場巴士接送，非常方便。總體來説挺不錯的在阿拉斯加。

房間看起來非常乾淨舒適，但是第二天我們被咬了並發現了蟲子（bed bug）。感覺是之前做過清理但是反覆了。前台馬上給更換了房間。非常感謝！希望酒店給與足夠的重視，採取更好的措施。比如使用防蟲床套和可以水洗並高温消毒的被褥枕頭。

飯店櫃檯非常親切，且有免費的機場接送服務（24小時/每小時都有）。若再訪該城市，會再次造訪這間飯店！

屬於城裡比較新的酒店，入住三天感覺還比較安靜。服務人員態度很好，提供了不少旅行建議。推薦。

非常推薦來安克雷奇旅遊度假的遊客，酒店有24小時免費機場接送服務，很方便，酒店各種設備都較新，乾淨衞生，比較舒適，下次來還會入住

房間還算寬敞，隔音一般，早餐衹能説有，但實在沒啥可吃的

很好的酒店，沒有辜負我的期待，有shuttle去火車站