JS Sol de Alcudia

JS Sol de Alcudia Bewertungen

JS Sol de Alcudia

Avinguda de Venècia, 3, Alcudia, Balearic Islands, 07408, SpainHoteldetails anzeigen
JS Sol de Alcudia
JS Sol de AlcudiaJS Sol de AlcudiaJS Sol de Alcudia
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.2/5
Sehr gut
68 Bewertungen
Verifizierte Bewertungen
Lage4.2
Ausstattung4.2
Service4.3
Sauberkeit4.3
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Alle Bewertungen(68)
Positive Bewertungen(42)
Bewertungen mit Fotos/Video(11)
Negative Bewertungen(3)
Ally
Aufenthalt im Juli 2023
Reise mit Freunden
23 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Sept. 2023
Ziemlich gute und praktische Lage
OriginaltextÜbersetzt von Google
Gastnutzer
Aufenthalt im Sept. 2022
Single
6 Bewertungen
4.7/5
Wunderbar
Gepostet am 5. Nov. 2022
Ein gutes Hotel in Alcudia, bequem zu Fuß zum Strand, obwohl es an einem ruhigen Ort liegt, ist die Straße überhaupt nicht zu hören. Sehr großzügiges und abwechslungsreiches Frühstück. Allerdings sind die Zimmer nicht sehr groß, man hört die Nachbarn. Im Allgemeinen ist alles sehr würdig. Beim Check-in werden sie mit Champagner verwöhnt, Strandtücher können gegen eine Kaution von 10 € pro Person gemietet werden
OriginaltextÜbersetzt von Google
Wang wang
Doppelzimmer mit Balkon
Aufenthalt im Aug. 2023
Business
88 Bewertungen
4.5/5
Großartig
Gepostet am 21. Sept. 2023
Relativ gut, gute Lage
OriginaltextÜbersetzt von Google
Thomas Oliver
Doppelzimmer mit Balkon
Aufenthalt im Aug. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Sept. 2024
Very welcoming and clean hotel, spacious pool area with plenty of sun loungers. Spa area is a nice touch! All staff were friendly and worked with a smile. The lifeguard was especially friendly with a lovely smile
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Makhkamova
Aufenthalt im Mai 2023
Familie
13 Bewertungen
4.5/5
Großartig
Gepostet am 22. Juni 2023
Hotel is nice , food was quite decent .. hotel reception was very good and helpful people .
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raphaelbigus
Aufenthalt im Sept. 2024
Reise mit Freunden
2.0/5
Gepostet am 1. Okt. 2024
Eigentlich hatte ich dem Haus eine gute Bewertung gegeben. Dann aber hat fas Verhalten des Barpersonals meine gute Bewertung ins Gegenteil verändert Ein ausgesprochen plumper und unnötiger Betrugsbersuch des Barpersonals hat mir den Aufenthalt nachhaltig unangenehm gestaltet. Deshalb fällt meine Bewertung für dieses Haus nur mangelhaft aus.
Antwort der Unterkunft: Lieber Raphael, vielen Dank für Ihr Feedback. Es tut uns sehr leid zu hören, dass Ihr Aufenthalt beeinträchtigt wurde. Ihr Kommentar hat uns sehr überrascht. Wir legen für unser gesamtes Team die Hand ins Feuer und stehen voll und ganz hinter deren Professionalität und Ehrlichkeit. Viele unserer Mitarbeiter arbeiten schon viele Jahr für unser JS Hotel. Es ist schade, dass Sie sich nicht direkt an unser Management mit ihrem Anliegen gewandt haben. Bitte seien Sie versichert, dass wir Ihren Kommentar sehr ernst nehmen und intern prüfen werden. Unser größtes Anliegen ist es, dass alle unsere Gäste eine angenehme Zeit bei uns verbringen. Sollten Sie uns wieder einmal besuchen, zögern Sie bitte nicht, während Ihres Aufenthaltes mit uns direkt in Kontakt zu treten, wenn Sie Anliegen haben. Nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns genießen können. Freundliche Grüße Ihr JS Hotels Team
Gastnutzer
Aufenthalt im Apr. 2023
Anderes
4.0/5
Sehr gut
Gepostet am 13. Mai 2023
Dies' Hotel ist einen Blick wert. Die Lage in der Nähe des Strandes (ca 500m), Sauberkeit, sehr gutes Essen morgens und am Abend, wirklich sehr freundliches Personal und eine allgemein gute Hotelleitung haben uns sehr gefallen. Einziges Manko: gegenüber gibt es einige Bars, sodass vor Mitternacht kaum Ruhe einkehrt. Wer dem entgehen will, bucht einfach Zimmer, die NICHT zum Pool gelegen sind und schon ist auch dies kein Problem mehr.
Antwort der Unterkunft: Lieber Uwe, zunächst möchten wir uns bei Ihnen für die Zeit bedanken, die Sie aufgewendet haben, um Ihren freundlichen Kommentare zu Ihrem Aufenthalt in unserem JS Hotel hier zu hinterlassen. Für uns ist es sehr schön zu lesen, dass Sie Ihren wohlverdienten Urlaub in unserem Hotel genießen konnten, und insbesondere, wie Sie auch erwähnen, bei dieser wunderschönen Strandlage. Darüber hinaus möchten wir uns bei Ihnen für die freundliche Erwähnung unseres Teams bedanken. Wir haben ein hochqualifiziertes Team, das täglich daran arbeitet, allen unseren Gästen einen ganz besonders persönlichen und familiären Service zu bieten, damit sich alle wie zu Hause fühlen. Nochmals vielen Dank für Ihren Besuch! Viele Grüße vom gesamten JS Hotels Team
Gastnutzer
Aufenthalt im Dez. 2022
Familie
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
In ein Word, perfekt! Freundliches Personal. Gutes Essen. Gute und nette Zimmer Ein sauberes Swimmingpool Wier werden uns Nächstes Jahr mit Liebe wieder melden bei eurem Hotel Wenn ihr das zusammen so behalten könnte ist es für uns definitiv 4 bis 5 Sternen hotel
Antwort der Unterkunft: Lieber Gast, wow, haben Sie vielen Dank für Ihre so begeisterte Rückmeldung!! Es freut uns sehr zu erfahren, dass Sie einen wunderschönen und erholsamen Urlaub in unserem JS Hotel verbracht haben. sich die Zeit genommen haben, Ihre Bewertung zu schreiben. Es ist auch schön zu wissen, dass Sie der Meinung sind, dass unser Hotel "Bestnoten" verdient, und wir freuen uns zu hören, dass Sie sich während Ihres Aufenthalts bei uns von alle unseren Mitarbeitern gut betreut gefühlt haben. Herzlichen Dank! Wir freuen uns schon heute, Sie nächstes Jahr wieder bei uns begrüßen zu dürfen. Sonnige Grüße, Ihr JS Hotels Team
PMC-V23
Aufenthalt im Sept. 2024
Familie
4.0/5
Sehr gut
Gepostet am 19. Okt. 2024
The property is quite far from Port d'Alcudia but closer to Playa d'Alcudia. The rooms are small, especially for 3 adults. They have been recently renovated. The balcony overlooking the large outdoor pool is spacious. The new spa with an indoor pool, sauna and steam room, is very pleasant. The breakfast is good and dinner has space for improvement. In a 4* property, I don't understand that we still have to pay for the use of the safe!
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6/9
Antwort der Unterkunft: Dear Guest, Thank you for your feedback regarding your recent stay. We strive to provide the best possible value for our guests, and we appreciate your understanding regarding certain charges, such as for the safe, which some guests may not utilize. We’re glad to hear you enjoyed the recently renovated rooms and the spacious balcony overlooking the pool, as well as the new spa facilities. Your comments about breakfast and dinner have been noted, and we will work to improve these offerings. We appreciate your insights and hope to welcome you back for a more satisfying experience in the future! Best regards, Your JS Hotels Team
LauraKruz
Aufenthalt im Sept. 2024
Pärchen
3.0/5
Gepostet am 9. Okt. 2024
The great reviews seem weird to me… I went in the “off season” in Alcudia and this place is loud until midnight. So if you want some quiet time be aware: this is the surrounding area of the hotel that is loud. Not their fault but must be noted. The room is very clean and good. The room staff were so happy and friendly. The outdoor balcony lights are SO bright, there should be a switch inside to choose to turn them off but you can’t, so at night It’s a bit much. Shout out to Dagmar at the front reception, she is a friendly and wonderful soul who is happy to help with any request even offer ideas for food and fun in the area. Beach is a 5 minute walk from the hotel, which is great. Cafe in hotel for coffee doesn’t open until 10:30am. Pool was very cold and not skimmed while I was there but maybe by chance. Hotel is very hectic with children. The breakfast buffet has ZERO strategy and it’s totally chaos. It’s also not clean. I had several plates not cleaned, cutlery directly on uncleaned placemats and anyone could walk in and eat a free buffet breakfast here. They don’t ask for any type of proof you’re staying there with the cost included you could walk in off the street! It shocked me. Also, a photo of disgusting mold on the salt shaker made me wonder how clean and maintained the kitchen/restaurant is.
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6/8
Antwort der Unterkunft: Dear Laura, First of all, we would like to express our gratitude for choosing our JS Sol de Alcudia for your holidays in Majorca, as well as for sharing your experience at our hotel. We are glad that you complimented our housekeeping staff as they are an indispensable part of us and can never be forgotten. They know how to do their job down to the smallest detail. Don’t doubt that we will pass on your opinions and kind words. On the other hand, we regret that if at any time your rest was interrupted due to noise. If we have the pleasure of receiving your company again, do not hesitate to inform our staff of any problem, we will take care of solving it as soon as possible. Again, we thank you for your invaluable feedback. Best wishes, All the team at JS Hotels.
William B
Aufenthalt im Aug. 2024
Familie
5.0/5
Hervorragend
Gepostet am 19. Sept. 2024
Went to this hotel 33years ago(1991) totally changed,friendly staff,relaxing atmosphere,food choices for everyone a pool to suit all including non-swimmers Like the pool bar.Served cava for breakfast one morning as you walked in,the violin player with renditions of a wide range of pop and rock tunes was entertaining while eating breakfast.Will be going back next year.
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Antwort der Unterkunft: Dear William, Thank you for sharing your experience! It’s wonderful to hear how much you enjoyed the changes and improvements since your stay 33 years ago. We're glad you appreciated the friendly staff, relaxing atmosphere, and the diverse food options. The cava and violin performances sound like special touches that made your stay even more memorable. We look forward to welcoming you back next year! Kind regards, JS Hotels Team
Katy H
Aufenthalt im Aug. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 12. Sept. 2024
Just returned from 10 days at this amazing hotel….The hotel itself, staff, service and food are one of the best we have experienced as seasoned travellers across the world….The Hotel, rooms , restaurant and pool area are modern, have tasteful decor and are kept to a very high standard of cleanliness. The swim up bar which was available 2-6 is a much added bonus for those lazy afternoons around the pool and if your lucky enough to grab one of the cabana’s adds a luxurious feel ! and a trip upstairs to the Spa is well worth a visit with a beautiful spa pool, steam room and sauna at no extra cost. The food choices in the restaurant are varied, plentiful and delicious. James the bar manager and all of his staff are very attentive and made our holiday what it was relaxing, enjoyable and wanting to return next year ! Thank you to all the staff at JS Sol De Alcúdia you do it brilliantly so keep going.
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Antwort der Unterkunft: Dear Katy, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an enjoyable stay at our JS Sol de Alcúdia. It’s fantastic to know that you appreciated the modern facilities, the high standard of cleanliness, and the variety of food. James and the team will be delighted to hear your praise. We’re looking forward to welcoming you back next year for another relaxing and enjoyable holiday. Warm regards, Your JS Hotels Team
Juli M
Aufenthalt im Juli 2024
Reise mit Freunden
4.0/5
Sehr gut
Gepostet am 6. Aug. 2024
This is a great place to stay, I would highly recommend. I stayed with a friend for 5 days for a relaxing pool/beach holiday and that is exactly what we received. Staff were really accommodating and were always there to help. Location - Amazing location, 2 minute walk to road with restaurants, bars and shops. 5 minute walk from the beach. Is a busy but quietish part of Alcudia. The bars and the shops around all shut around 11pm-12am. Hotel - Rooms were modern and very clean and comfortable. Extra beds were just as comfortable as the main beds. Outlets and lights on both sides of beds which was really helpful. The air conditioning worked, but was not the best. We found that leaving the key in and keeping the air con on whilst we went for dinner was the only way to keep the room cool enough. Safe you have to pay to use so we didn't bother. Checking in took a while as often there is only one person on the desk - took about 20 mins to check in each group and so was waiting a while to ask a member of staff a question. Room had a mini fridge - very useful for bottled water to stay cold. Water bottles in the hotel are quite expensive so we brought bottles from local supermarkets. Cash points - There were lots of cash points near but we could not find one that did not charge - I was charged around €3.50 to take out €10 from a cash point. I used a monzo card throughout my trip and apart from the towels deposit, everywhere we went to took a card/contactless payment. Wifi - available for free but was not great. Worked in the 12-12 bar and by the pool but was very slow/struggled to load videos. Wifi did not reach the rooms on the 5th floor at all (phone wouldn't even connect) so had to use roaming data in there. Pool - great sized pool. Went during school holidays and there were always enough sunbeds to use every single day, even without placing towels down before breakfast. If you want to sit in the shade, only the sunbeds directly in front of the pool have moveable umbrellas, the rest are permanently in the ground so cannot move them as the sun moves during the day. Pool/beach towels you can borrow from the hotel you have to have a €10 cash deposit per towel which you get back once you return it at the end of the stay. If you want to change your towel during your stay, there is a €1 charge each time so I just dried mine on the balcony since there is an airer outside. The pool bar was not open once during our stay there. We were told that this was due to an electricity fault. This was disappointing as it was something we were looking forward to when we booked this hotel. We were not told this when we checked in and instead had to ask the front desk why it wasn't open. Maybe the hotel should offer a free drink/ice cream to customers Food - We stayed half board. The breakfasts were standard and the same every day. Pancakes, fried eggs and omlettes are made fresh to order. Dinner has themes every day. Some days were better than others. Always had b
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Antwort der Unterkunft: Dear Juli, Thank you for sharing your detailed feedback! We appreciate your insights about our location, accommodation, and amenities, as it helps us improve. We're glad to hear you enjoyed the proximity to restaurants and the beach, as well as your comfortable room. However, we apologize for the issues you encountered with the air conditioning, Wi-Fi, and the pool bar not being open. We value your input regarding breakfast and dinner options, as well as entertainment; we will work on better signage and engaging activities. Please next time report any issue i.e. WIFI signal to our staff at the reception desk. They will be very happy to assist you with anything you may need. We hope you had a pleasant overall experience and look forward to enhancing your stay on your next visit! Kind regards, JS Hotels Team
lindabQ5612QK
Aufenthalt im Juni 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 23. Juli 2024
We arrived at the hotel about 1pm and met Gabi, the lovely receptionist, who told us the room wasn’t quite ready but we were welcome to leave our cases at reception, which we did. Went for a drink and a bite to eat in the bar area next to the pool, first impressions were good, lovely food and great service, it only got better! Our room, 313, was very nice, third floor overlooking the pool area. I had a few questions about pool towels etc so went back down to reception and saw Gabi again - she answered all my questions with a smile! We were half board and had intended to eat out for half of our stay (10 days) but the food was so nice we didn’t bother! Breakfast was also very good, great choice of food and also the waiting staff were very friendly too. Entertainment on a night was okay, nice to sit around the pool area for a nightcap! Marcelo, one of the waiters was so friendly and attentive, an asset to the hotel. The location of the hotel is fab, 5 minute walk to the beach and lots of shops around that area. Lastly, the beds and pillows are the comfiest I have ever slept in and we had maid service every day. I would definitely return to this hotel tomorrow if I could, thank you to all the wonderful staff who made our stay so enjoyable, hopefully we will see you again soon!
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6/9
Antwort der Unterkunft: Dear Linda, thank you so much for your positive review. We are indeed pleased to hear you had such an enjoyable stay with us and that we have met your expectations. We are pleased to know that you were fully satisfied with our culinary dishes. The skills and creativity of our chefs fill us with pride, and we will most definitely pass your compliment on to them. Our staff is the greatest asset and the team works so hard year after year to ensure the guests enjoy their stay. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team
Thomas O
Aufenthalt im Juni 2024
Pärchen
1.0/5
Gepostet am 17. Juli 2024
The room we stayed in was infested with silverfish. We saw at least one new each day. The hotel did not offer us any help, they just sent cleaning up to the room to clean as if that would remove them. They did not offer a new room or any refund/reimbursment. They also told us that silverfish was normal and just accept it. This is not a 4-star hotel in my opinion. They should have offered a new room, and closed down this one to gas and kill the silverfish. On top of that the sheets had blood stains and the shower had black mold.
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Antwort der Unterkunft: Dear Thomas, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Silverfish are indeed common in many environments and can be very difficult to completely eliminate. However, we understand that seeing them in your room was distressing. Due to environmental characteristics, the population of these insects increases at certain times. For this reason, our hotel takes preventive and regular control measures to prevent their spread. Naturally, sheets are changed regularly and we clean the room each day, so we do not quite understand what could have possibly happened. We are very sorry about this and encourage our guests to please inform our reception staff directly. Your feedback is invaluable in helping us improve our services. We are taking steps to ensure such issues are handled more effectively in the future. Best regards, JS Hotels Team