Gastnutzer
7. Juli 2023
After travelling for hours we arrived at the hotel at 4 45am I had requested twin beds and had a confirmation by email that it wasn't a problem. Our request was not carried out and was given a double. We had to spend two nights there as apparently the hotel was full. Breakfast consisted of boiled eggs, roasted veg, scrambled eggs chips, onion rings cereals, bread and olives, apples, salad and halva. Lunch starts at 12.30 and you need to be there early as things run out quickly and there are massive queues. Lunch is the best meal. Afternoon you get cake and biscuits. Evening meal again you need to be there at 7.30 for the same reason as Lunch. The head chef wanders around in the evening trying to look important and serving drinks to only selective people. The young staff and barman work hard and are friendly in general. The pool area is very small for the amount of people staying there who are mainly Eastern European or Russian. Towels are left on the few sunbeds so you are lucky to get one. The beach you have to pay for. 950 Lira for 2 sunbeds and umbrella in Beach 9. They are of low standard compared to others. We weren't allowed towels. Apparently it wasn't included in our AI package!! Strange as everyone else got them. The hotel is listed in UK as Xperia Kandelor Hotel, however, this is not true. They aren't part of this hotel group and left the Xperia group 4 years ago. I wouldn't have booked this had I known. There is no entertainment, you can't use the facilities of the other Xperia hotels and it is definitely NOT a four star. I would give it two. Food is repetitive and always luke warm even if it just comes out. The puddings were the best bit. Make sure you get them same time as your dinner or they will run out and not be replaced. The beds were comfortable and aircon works. Personally I don't think this hotel is for English people. I wouldn't stay here again as looking around there are far more luxurious 4 Star hotels offering way better facilities
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