Hotels mit Transferservice in Tuamasaga, Samoa

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

I would not hesitate to give 5 stars to the fantastic staff for the kindness towards the clients at any time. The food from the lounge to the restaurant deserve also 5 stars! Very tasty and great variety of dishes . A buffet for dinner different every day. But i would give only 3 stars for the cleaning in our room and also in the public areas. The main door of the toilets in the lounge are covered in hand prints. We used in our room a cup. It was not cleaned or replaced but just rinsed and put back in the cupboard. The toilets were not clean upon arrival. The bassin tap needs to be mended and the bath is in a terrible state. We also found all cushions on the restaurant chairs very dirty. All covered in stains. But still. We will come back and will recommend this establishment for a short or long stay !!

Dieses Hotel war wie ein schöner Backpacker für Erwachsene und wir genossen das. Die Zimmer waren sauber, funktionell und hatten alle notwendigen Einrichtungen. Obwohl ein wenig klein war das OK. Wir blieben im Zimmer 8 unten. Es war wert für Geld. Ich mochte das Outdoor-Essensbereich in der Nähe des Pools, da es ein freundlicher Ort war, mit anderen Reisenden zu reden und Geschichten zu teilen. Die Lage war gut, nur 5 Minuten Fahrt zum Stadtzentrum und auf der Cross Island Road für den Tag, an dem wir nach Robert Louis Stevensons Haus und Gärten gingen. Apia ist keine große Stadt. Es gab Platz für 5 Autos im Park und 2 auf der Straße und das war OK, da es immer Parkplätze für uns. Ich habe bei Ankunft eine lokale Sim-Karte im Flughafen gekauft und das war angenehm, da ich meine Kartenapp auf meinem Telefon für uns nutzen konnte, um unseren Weg zu finden. Das Personal war hilfreich und freundlich. Die Frühstücksbuffets waren farbig, kreativ und etwas für alle, da sie jeden Morgen auf einem Taschentuch mit etwas von allem mit verschiedenen Artikeln serviert wurden. Wir hatten eine Waschmaschine gemacht und es war innerhalb von einem halben Tag bereit. Das Fernsehen funktionierte nicht aufgrund eines Signalverbindungsfehlers. Der Luftkono funktionierte gut. Die Dusche war heiß, was ich mag. Sie hatten eine Schranke im Badezimmer, um Ihre Produkte zu platzieren, die sehr handvoll war. Hotels sollten Orte zur platzieren. Sie baten Sie, Ihre Schuhe abzunehmen, wenn Sie in der Rezeption gehen, die schmerzlich war, da meine Schuhe sauber waren und ich fühle, es gibt ein Pilzinfektionsrisiko, um nur wenige Fuß zu gehen. Es gab Steine draußen und sie waren auf einfachen Füßen grob, wenn es notwendig war, zwischen der Rezeption und den Untergeschoss zu nippnen. Ich denke, sie sollten das optional machen.

I regret booking here, there are cheaper hotels that are better in the area. The staff are lovely, but the cleaning is horrible. When I checked in there was alcohol can and conditioner on the table next to me bed, used bars of soap and dirty glass. Tired at 3am I just slept and the next day I listed everything that had to be done in my room. The lovely staff did follow through but they were inconsistent. Some days they wouldn't put conditioner, one day the glass was dirty, and one day they didn't refill coffee sachets. There's no sugar or tea in the room. On checkout they tried to charge me for a wifi which I never asked for or used, I told them to rewind the cctv, I have my mobile data I did not need the wifi. Anyways they didn't charge me for it after some resistance from my side. I don't think I'll ever stay here or recommend this place to anyone. Outrigger Samoa is much better I've been told.

Die Dame mit Einstellung (Exec Assistant) die uns auscheckte war die Polar gegenüber allen anderen wunderbaren Mitarbeitern. Tip - ＞ Wenn Sie auf der Rezeption gehen, wenn Sie eine Dame (Sonia, denke ich) nur wählen Sie ein anderes Personalmitglied, um Ihnen zu helfen. Wir haben ein paar Mal vergessen, wartete über 1 Stunde auf Essen im Restaurant, Zimmer war nicht für 36 Stunden serviert. Aber diese waren nur Zahnprobleme und Management, als sich schnell gelöst wurde.

Das Hotel befindet sich relativ zentraler Lage gegenüber des „Fugalei Fresh Produce Market“. Von der Fugalei-Strasse führt ein ca. 100 Meter langer Schotterweg zu einem Innenhof. Zwei Seiten des dreiseitigen Gebäude-Komplexes werden vom Hotel genutzt, der andere Teil wird von einem Möbelhauses mit dem gleichen Namen als Lager genutzt. Vor den Zimmern im Erdgeschoss gibt es Parkmöglichkeiten, sodass man eher von einem Motel als von einem Hotel ausgehen sollte. Mein Zimmer im ersten Stock war geräumig und bot ausreichend Platz für eine Doppelbett, einen kleinen Schreibtisch mit Stuhl, Ablagemöglichkeit für einen Koffer, Bügelbrett mit Bügeleisen sowie einen Kühlschrank. Das Klimagerät funktionierte einwandfrei. WiFi wird m.E. nicht angeboten. Ebenso kein Frühstück, obwohl auf der Seite eines Buchungsportales ein Bild von einem Frühstücksraum zu sehen ist. Das grosse Manko in meinem Zimmer war das feuchtwarme Badezimmer (Toilette, Handwaschbecken und Dusche), in dem es eine grössere Anzahl von Ameisen anderen Insekten gab. Das Handwaschbecken hatte keinen Verschluss; ein Stöpsel war auch nicht vorhanden. Die Dame an der Rezeption sowie das andere Personal waren freundlich und erledigten ihre Arbeiten professionell.

I didn't know what to expect at first, this was my first time staying away from Apia but this has honestly been the best experience I've had in samoa thus far. Although the weather has been terrible, my experience here at sina Lei has been absolutely beautiful. From the moment we stepped in we were checked in early, our bags carried to our room. The room itself is stunning with a view of the lush green hills and palm trees and the gorgeous bathroom with the glass roof. Our room came with the deck outside dressed with a coffee table and 2 chairs, as well as inside as well next to our fridge and coffee and tea station. My partner and I had decided to go to the spa for the first time on our first day after checking in and settling. We each got a facial and the spa rooms were absolutely stunning, right next to the beach, I had the 45 minute facial and short massage and just hearing the sound of the beach waves, the cool sea breeze against your skin enhanced my experience. The women at the spa were very kind, very attentive and greet us daily whenever they see us. Im going for a full body massage today im really looking forward to it. The food is honestly delicious, like I kid you not, it's honestly the best food I've had at any resort and I've stayed at 6 resorts these past 3 weeks both in an out of town. I haven't had the best experience with food at some resorts here but every pasta dish I've had here was divine. Even the deserts, everything was presented beautifully, the staff treated us well and the events manager/ fnb manager greeted us like old friends. The waiting time was also really swift, about a 5-10 minute wait. We went to the entertainment night yesterday on Wednesday, it was dance performances + Siva afi (fire dance). The performances were beautiful as well as funny in their own way. ALL staff members even the waiters got involved at their ending performance and they had EVERYBODY up and involved and encouraged everyone to come together, the atmosphere was so good, absolutely beautiful. The Siva afi was also very well done, it was my first time seeing men AND women take part in it and even a child !! It was honestly riveting to watch and an amazing experience. All in all, this is the best resort I've stayed at in samoa so far. The staff are very helpful, kind and polite. Food was amazing, and even the views of the beach and animals within the water were beautiful. Would definitely recommend to couples coming to samoa for a getaway. Thank you sina lei for this experience !

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

I would not hesitate to give 5 stars to the fantastic staff for the kindness towards the clients at any time. The food from the lounge to the restaurant deserve also 5 stars! Very tasty and great variety of dishes . A buffet for dinner different every day. But i would give only 3 stars for the cleaning in our room and also in the public areas. The main door of the toilets in the lounge are covered in hand prints. We used in our room a cup. It was not cleaned or replaced but just rinsed and put back in the cupboard. The toilets were not clean upon arrival. The bassin tap needs to be mended and the bath is in a terrible state. We also found all cushions on the restaurant chairs very dirty. All covered in stains. But still. We will come back and will recommend this establishment for a short or long stay !!

Dieses Hotel war wie ein schöner Backpacker für Erwachsene und wir genossen das. Die Zimmer waren sauber, funktionell und hatten alle notwendigen Einrichtungen. Obwohl ein wenig klein war das OK. Wir blieben im Zimmer 8 unten. Es war wert für Geld. Ich mochte das Outdoor-Essensbereich in der Nähe des Pools, da es ein freundlicher Ort war, mit anderen Reisenden zu reden und Geschichten zu teilen. Die Lage war gut, nur 5 Minuten Fahrt zum Stadtzentrum und auf der Cross Island Road für den Tag, an dem wir nach Robert Louis Stevensons Haus und Gärten gingen. Apia ist keine große Stadt. Es gab Platz für 5 Autos im Park und 2 auf der Straße und das war OK, da es immer Parkplätze für uns. Ich habe bei Ankunft eine lokale Sim-Karte im Flughafen gekauft und das war angenehm, da ich meine Kartenapp auf meinem Telefon für uns nutzen konnte, um unseren Weg zu finden. Das Personal war hilfreich und freundlich. Die Frühstücksbuffets waren farbig, kreativ und etwas für alle, da sie jeden Morgen auf einem Taschentuch mit etwas von allem mit verschiedenen Artikeln serviert wurden. Wir hatten eine Waschmaschine gemacht und es war innerhalb von einem halben Tag bereit. Das Fernsehen funktionierte nicht aufgrund eines Signalverbindungsfehlers. Der Luftkono funktionierte gut. Die Dusche war heiß, was ich mag. Sie hatten eine Schranke im Badezimmer, um Ihre Produkte zu platzieren, die sehr handvoll war. Hotels sollten Orte zur platzieren. Sie baten Sie, Ihre Schuhe abzunehmen, wenn Sie in der Rezeption gehen, die schmerzlich war, da meine Schuhe sauber waren und ich fühle, es gibt ein Pilzinfektionsrisiko, um nur wenige Fuß zu gehen. Es gab Steine draußen und sie waren auf einfachen Füßen grob, wenn es notwendig war, zwischen der Rezeption und den Untergeschoss zu nippnen. Ich denke, sie sollten das optional machen.

I regret booking here, there are cheaper hotels that are better in the area. The staff are lovely, but the cleaning is horrible. When I checked in there was alcohol can and conditioner on the table next to me bed, used bars of soap and dirty glass. Tired at 3am I just slept and the next day I listed everything that had to be done in my room. The lovely staff did follow through but they were inconsistent. Some days they wouldn't put conditioner, one day the glass was dirty, and one day they didn't refill coffee sachets. There's no sugar or tea in the room. On checkout they tried to charge me for a wifi which I never asked for or used, I told them to rewind the cctv, I have my mobile data I did not need the wifi. Anyways they didn't charge me for it after some resistance from my side. I don't think I'll ever stay here or recommend this place to anyone. Outrigger Samoa is much better I've been told.

Die Dame mit Einstellung (Exec Assistant) die uns auscheckte war die Polar gegenüber allen anderen wunderbaren Mitarbeitern. Tip - ＞ Wenn Sie auf der Rezeption gehen, wenn Sie eine Dame (Sonia, denke ich) nur wählen Sie ein anderes Personalmitglied, um Ihnen zu helfen. Wir haben ein paar Mal vergessen, wartete über 1 Stunde auf Essen im Restaurant, Zimmer war nicht für 36 Stunden serviert. Aber diese waren nur Zahnprobleme und Management, als sich schnell gelöst wurde.

Das Hotel befindet sich relativ zentraler Lage gegenüber des „Fugalei Fresh Produce Market“. Von der Fugalei-Strasse führt ein ca. 100 Meter langer Schotterweg zu einem Innenhof. Zwei Seiten des dreiseitigen Gebäude-Komplexes werden vom Hotel genutzt, der andere Teil wird von einem Möbelhauses mit dem gleichen Namen als Lager genutzt. Vor den Zimmern im Erdgeschoss gibt es Parkmöglichkeiten, sodass man eher von einem Motel als von einem Hotel ausgehen sollte. Mein Zimmer im ersten Stock war geräumig und bot ausreichend Platz für eine Doppelbett, einen kleinen Schreibtisch mit Stuhl, Ablagemöglichkeit für einen Koffer, Bügelbrett mit Bügeleisen sowie einen Kühlschrank. Das Klimagerät funktionierte einwandfrei. WiFi wird m.E. nicht angeboten. Ebenso kein Frühstück, obwohl auf der Seite eines Buchungsportales ein Bild von einem Frühstücksraum zu sehen ist. Das grosse Manko in meinem Zimmer war das feuchtwarme Badezimmer (Toilette, Handwaschbecken und Dusche), in dem es eine grössere Anzahl von Ameisen anderen Insekten gab. Das Handwaschbecken hatte keinen Verschluss; ein Stöpsel war auch nicht vorhanden. Die Dame an der Rezeption sowie das andere Personal waren freundlich und erledigten ihre Arbeiten professionell.

I didn't know what to expect at first, this was my first time staying away from Apia but this has honestly been the best experience I've had in samoa thus far. Although the weather has been terrible, my experience here at sina Lei has been absolutely beautiful. From the moment we stepped in we were checked in early, our bags carried to our room. The room itself is stunning with a view of the lush green hills and palm trees and the gorgeous bathroom with the glass roof. Our room came with the deck outside dressed with a coffee table and 2 chairs, as well as inside as well next to our fridge and coffee and tea station. My partner and I had decided to go to the spa for the first time on our first day after checking in and settling. We each got a facial and the spa rooms were absolutely stunning, right next to the beach, I had the 45 minute facial and short massage and just hearing the sound of the beach waves, the cool sea breeze against your skin enhanced my experience. The women at the spa were very kind, very attentive and greet us daily whenever they see us. Im going for a full body massage today im really looking forward to it. The food is honestly delicious, like I kid you not, it's honestly the best food I've had at any resort and I've stayed at 6 resorts these past 3 weeks both in an out of town. I haven't had the best experience with food at some resorts here but every pasta dish I've had here was divine. Even the deserts, everything was presented beautifully, the staff treated us well and the events manager/ fnb manager greeted us like old friends. The waiting time was also really swift, about a 5-10 minute wait. We went to the entertainment night yesterday on Wednesday, it was dance performances + Siva afi (fire dance). The performances were beautiful as well as funny in their own way. ALL staff members even the waiters got involved at their ending performance and they had EVERYBODY up and involved and encouraged everyone to come together, the atmosphere was so good, absolutely beautiful. The Siva afi was also very well done, it was my first time seeing men AND women take part in it and even a child !! It was honestly riveting to watch and an amazing experience. All in all, this is the best resort I've stayed at in samoa so far. The staff are very helpful, kind and polite. Food was amazing, and even the views of the beach and animals within the water were beautiful. Would definitely recommend to couples coming to samoa for a getaway. Thank you sina lei for this experience !