Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
The hotel is conveniently located (on the way from London to Birmingham) and we found the staff to
all be very friendly and helpful. The rooms were clean and the beds comfortable. And we had a really good breakfast too. My only slight criticism is that we didn't get our Doubletree warm cookie on arrival - but we check-in after midnight! We would definitely stay again.
Ausgezeichnete Hoteleinrichtungen und freundliches Personal.
Unkomfortable Bettseite für unser 12-jähriger Sohn, harte Kissen, Fenster, die Sie nicht vollständig und automatisch Check-in im System öffnen konnten.
A really good hotel which only fails to score higher for the following reasons.
The optional breakfast on the first morning of my stay was so good, and value for money, I booked for the following two mornings of my stay. Day two, again excellent quality of food and service.
Day three was a complete disappointment.
The cooked food was greasy and well passed it's best from the heated buffet.
Service from the staff was slow, tea was only luke warm.
If this had of been day one, I certainly wouldn't have booked again.
The room was equipped with everything I needed, tea and coffee, iron and board, additional fan and heating.
I felt the 40 inch TV was too large for the size of the room and it was placed on the dressing table which took up about 50% of the area.
The TV gad been ”adapted” to the usual ”Hotel Mode” settings and had very limited ”free” channels to view if compared to the standard terrestrial channels in the UK.
An online system was used to provide the available media and showed poor latency on several occasions.
A major negative being the system had no menu option to select the available stations.
Also, the room was not serviced during my three night stay. Not a big issue, but fresh toweling would have scored better.
This hotel could easily score better.
Nice hotel. Booked the superior king room. Nice room with some issues.
The ceiling is quite low in the bathroom so when you’re standing in the bathtub, my head was quite close to the ceiling. I’m around 6 ft 2. The shower itself is quite good. There was a crack on the wall in the shower which needs to be fixed. Maybe installing a walk in shower would be better.
The room was otherwise clean and spacious.
They use two beds and stick it together to make one king size bed. Uncomfortable when sleeping as the beds tended to separate slightly when sleeping so you’re slightly sinking in the middle. They should have made this clearer. It would be much better if they have a proper king size bed.
The view was really nice from the room. Breakfast was extra and it was very good. It’s a buffet style breakfast.
Staff were friendly and accommodating.
Although I did t use it, the spa facilities were included in the price which is nice.
Lots of parking available and safe. The hotel close the gates at midnight but you can press the buzzer and they’ll let you in.
The hotel itself is a listed building so no lifts, but you can probably ask for help if with bags.
Hotel itself is beautiful. Would I visit again? Yes
A hotel in Warwick University. Come here just because need to bring daughter to the university.
Look like staying in a student dormitory, table tennis in the lobby. New, tidy and clean. Nice breakfast but many people lining up. Walk just 5 minutes to central campus and close to the lake
The hotel was good
The parking cost was a surprise to me and my friend who picked me up got a parking ticket as he was there for 18 minutes
The staff in the restaurant was excellent Carolyn met my dietary needs every day and she remembered what l required each morning lovely helpful lady
Sehr gut
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SSOK YUENI would gladly give this place more than five stars in my review. The breakfast offered is incredibly diverse, which is a highlight of my stay. Additionally, the bed is exceptionally comfortable, ensuring a restful night's sleep. I also appreciate the modern decoration throughout the hotel, which adds to its overall charm. Furthermore, the waiter at the hotel provided excellent service, contributing to a pleasant experience. However, I do have one concern regarding the parking space; I worry that if I return, it might be difficult to find a spot.
AAndrew from SporeTo be fair Birmingham at first glance coming out of the station doesn’t look all that safe for a foreign traveller. The route to the hotel would initially reinforce that impression. However after walking the city the next day for over 6-8 hours, while the location is NOT city Center, it is actually located in a good place close to all the major places I need to visit on foot; train station, the mega mall Bullring, Birmingham city center / cathedral / St Martin’s mkt, the hip new part of town - Gas Basin (canal waterways) and also the city’s modern library with the rooftop gdns (@ Centenary Square). The rooms looked like it was recently refurbished. For the price I paid (58 Pounds for 2 pax), it was the best value out of my entire 16 day UK trip covering 15 different towns - up & down the UK (incl London/Cambridge/Leicester/Coventry). In short, a pretty damn good deal. It had aircon which was a major blessing in summer as most other places I stayed, didn’t have that.
GGuest UserGute Lage in der Nähe von M42, kostenfreie Parkplätze, leichter Zugang zur Rezeption check in war einfache Aufzüge auf allen Etagen und das Zimmer war perfekt sauber und warm.
Selbstservice für Frühstücksbuffet gute Vielfalt für jeden Geschmack. empfehlen Sie dieses Hotel für Freunde und Familie.
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
WWinsomeThe hotel was good
The parking cost was a surprise to me and my friend who picked me up got a parking ticket as he was there for 18 minutes
The staff in the restaurant was excellent Carolyn met my dietary needs every day and she remembered what l required each morning lovely helpful lady
AAsnafi NaderThe hotel location is great: 3 minutes to the New Street Station (i.e. the main/central railway station), Mailbox (a shopping and restaurant center along canals), and Birmingham Museum and Art Gallery, 5 minutes to China town, 10 minutes to Jewelry Quarter (all by walking)… The room was clean and the bed comfortable. However, the other guests’ showering and toilet flushing was overheard all the time/continuously, specially between 6 am-8 am. The breakfast is nice but the restaurant flow (the positions of the food, drinks etc., and the movements of the service staff) is not OK.
LLEERein , Personal ist nett , guter Service. Lage ist nicht nahe dem Stadtzentrum Main Street. Nehmen Sie 15-20 Minen zum Hauptkaufszentrum. Neben diesem, alles ist gut
TTheVoyagerPerfekte Lage für ein Wochenende in Birmingham. Wirklich genossen von der Pool und Sauna, die sauber und gut gepflegt waren. Wird sicher wieder hier bleiben.
GGastnutzerthe room is good enough for 3 persons, though the sofa beds are actually smaller than the photos. well equipped with 2 head cooking hobs, small fridge, dish washer, microwave with grill function and sufficient utensils, and also instant coffee were provided.
the water pressure of the shower is super good and water is hot enough but the toilet is a bit small, you have to hide just next to the toilet bowl then you have enough space to open the door.
The down side is the service of the reception & housekeeping team. After we got the room cards, we couldn't access to the room and needed to go down to ask the receptionist to fix the cards and come back to open the room. After entered the room, we found that the water in toilet sink didn't go, we asked the housekeeping staff who was just working at the next room to have a look at it but who said we needed to go to the receptionist (as there's no inter-room telephone, we have to go down again). Then the receptionist arranged another room which was downstairs for us.
We booked for 2 nights, when we came back to the hotel the next evening, the room cards didn't work, again. The receptionist claimed that it might be due to the cards being put together with the mobile phone that might damage the cards. However, we were sure the cards weren't put together with the phones!
It would be perfect if a small box of tissue could be provided.
GGastnutzerA really good hotel which only fails to score higher for the following reasons.
The optional breakfast on the first morning of my stay was so good, and value for money, I booked for the following two mornings of my stay. Day two, again excellent quality of food and service.
Day three was a complete disappointment.
The cooked food was greasy and well passed it's best from the heated buffet.
Service from the staff was slow, tea was only luke warm.
If this had of been day one, I certainly wouldn't have booked again.
The room was equipped with everything I needed, tea and coffee, iron and board, additional fan and heating.
I felt the 40 inch TV was too large for the size of the room and it was placed on the dressing table which took up about 50% of the area.
The TV gad been ”adapted” to the usual ”Hotel Mode” settings and had very limited ”free” channels to view if compared to the standard terrestrial channels in the UK.
An online system was used to provide the available media and showed poor latency on several occasions.
A major negative being the system had no menu option to select the available stations.
Also, the room was not serviced during my three night stay. Not a big issue, but fresh toweling would have scored better.
This hotel could easily score better.
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