Labdien, Es ar savu ģimeni jau patstāvīgi apmeklējam jūsu viesnīcu un izmantojam spā pakalpojumus. Vienmēr viss ir bijis forši , nummuriņi tīri , apkalpojošais personāls laipns, SPA zona viss tīrs un viss strādā, ēdiens restorānā baudāms. Līdz 07.02.2024 kad ieradāmies un jau nācās saskarties ar administrācijas personālu , kurš pie ierakstīšanās pierakstīja mūsu datus kas atradīsimies nummuriņa ( šādas lietas visas pārējās 13 reizes nebīja jautātas ) , kad nosaucām kas mēs paliekam , mūs nostādīja fakta priekšā , jums ir jasamaksā drošības nauda 50 eiro apmērā . Kad pajautāju vai ir kas mainījies viesnīcas sistēmā , atbildēja ka nē nav . Teicu ka esam patstāvīgie viesi un nekad nekas tāds nav jautāts , uz ko atbildēja ”Ā nu ja esat patstāvīgie viesi tad nevajadzēs” , bet ar piebildi beigās no administrācijas darbinieka ”Mums jau tāpat katru kustību kameras ieraksta” , ziniet es sajutos ka pēdējais cilvēks , tas bija pretīgi. Ok, now that we have checked in, we go into the room and start getting dressed for visiting the spa pools. I put on a robe and there is a hole in the neck part of the robe, it's not normal, but the children want to go to the pool so much that I don't go to it. Although you are listed as a good and prestigious spa hotel. There are also surprises in the spa pools, the sauna does not work, the steam bath has no heat and no steam, half of the bubbles in the jacuzzi do not work, by the big window where you can lie on the bubbles, two masseurs have not been working for a month. After we had finished swimming, we decided to drown our sorrows in the restaurant of your hotel. We ordered steak with mashed potatoes and ramen soup with beef. I'm sorry, but it was terrible, the steak was brought cold and overcooked, even though it was ordered medium, to which the waitress replied that the cook said it was medium. The thing is, well, I really know what a medium-cooked steak is, juicy with redness and served hot/sliced, not a squishy sponge that's overcooked, that you can't digest so that your jaw doesn't hurt afterwards. Ramen soup, you know what, that soup smelled as the waitress also confirmed, it smelled like old water, horror.Ok, the steak bread was edible and here the cook had already tried to cook the steak slices to a medium degree. There was a couple sitting behind us who heard our discussion about food and spa vacation in general, they were not shy and said that this vacation is also terrible for them and the food is also terrible.
Ausgezeichnet
1 Bewertungen