Horsted Health Club

Upgrade internet service

Arrived to find out that the bank card machine was not working and I could not pay by cash either for an afternoon in the pool/sauna/steam room. Very frustrating as had travelled from Burwash! No ...

Afternoon tea and spa for two

Booked a spa day via Red Letter days which included afternoon tea for two. The spa area was clean and we were given towels, robes and slippers. There was a pool, steam room, sauna and hot tub. You ...

Serious improvement needed

We arrived at the spa at 10am for our treatments which were very average. The therapists are very young and have clearly got limited training/experience. After the treatments we moved to the relaxatio...

Terrible experience and one I won’t be repeating or recommending

Terrible experience with the whole spa resort side of the business and not one I will be repeating. Emails hadn’t arrived or were lost in the system an you have ruined my mothers big birthday. Tristan...

Friendly staff but a bit unclean

Treated ourselves to a spa day with afternoon tea included. Staff were very friendly and welcoming, and treatments were very professional. Everything felt just a bit unclean. We arrived at 10am and ha...