Ellesmere Port Sports Village

Great place for families

First time in the swimming pool. From entering the staff made us feel welcome and with a smile . Lots of staff around the pool 5 in all. Some places you go have just one. There are two pool's a smal...

No service with a smile here ,avoid the cafe

Staff in the cafe totally rude and abrupt, ive been here a number of times ,and im tired of being spoken to like dirt, some serious staff training is required in this cafe. Avoid at all costs.

Reception staff have a dreadful attitude.

The reception staff are usually rude and unpleasant but today was the last straw and we cancelled our membership. A little kindness goes a long way, you don't know how your customer may be feeling, p...

Bad reception staff

Reception staff were so disrespectful. Bad attitude and not helpful at all, they were very condescending and treated me like I was think. Haven’t returned since.

Bad

I am really so angry. Although you have a premium membership, you are get charged for a class you cancel. But it is OK if you book and do not attend the class. This is ridiculous. If there is a rule s...