Vue Cinema London - North Finchley

Racist customer service

Do not go to Vue in Wood Green. The manager Lisa is racist and disrespectful. I’m going to make the biggest complaint and document everything on my social media because I’m so traumatised. Customer se...

Customer Service never responds.

Paid for two tickets online, but email tickets never arrived. Called Customer Services twice, no reply, only automated response which went in circles. Messaged their chat 3 times, no reply to any mess...

Faulty Screen

I went to watch a movie last Sunday night (19.11.2023) with my other 6 friends. Everything was ok until we entered to the cinema hall. We were at screen 9. The resolution was so poor, it was like watc...

Urinated seat Vue cinema - No CS support!

Update:12/10/23 Messaged Vue again to chase the matter up where they instructed we should email Vue customer service to advise them of the incident so it could be investigated!?!? - So nothing has cle...

Wood Green Vue - Best Avoided

Went on 2/9/23 to watch Oppenheimer (circa 3hrs). Was a very warm day with a auditorium was packed however the AC was not working. Despite not wanting to miss anything had to go out twice, in the corr...