Meerblick-Hotels in Bolivar, Kolumbien

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

Ausgezeichnete Erfahrung. Mein 6-jähriger Sohn hat das Hotel zu sehr genossen. Die Leute sind bereit, jedes Bedürfnis nach einem unvergleichlichen Erlebnis zu erfüllen. Die Möglichkeit, den Strand mit aller Sicherheit zu genießen, ist für den Rest von grundlegender Bedeutung.

Preis-Qualität, nächste Küstenlinie, eine erstaunliche Aussicht vom letzten Stock!

Großes Hotel mit guten Einrichtungen war das Fitnesscenter gut, ältere Ausrüstung zu haben, aber genug, um eine gute Trainingsmöglichkeit zu erhalten. Lage war großartig direkt über die Straße. Personal war sehr freundlich und hilfsbereit. Zimmer sauber und immer wieder gelagert

Nos alojamos en una Villa con piscina privada, todo fue maravilloso, el desayuno muy variado y si quieres te lo acercan a la Villa, el menú de comidas bastante variado y rico.

The hotel in nice and the rooms are huge with sea view balcony! This hotel no have private beach so anyone can swim in hotel front beach. When you want to go to front beach and get seats and umbrella you have to pay COL PESO 30.000! In front beach there is a lot of food sellers drink sellers which every 5 min someone gonna come up to bother you that was the only - issue! Rest hotel is great and specially the pools was amazing! Breakfast is good enough! Good for family and group of friends!

Großes Zimmer mit erstaunlicher Aussicht. Standard Frühstück. Es gibt Supermärkte und viele Restaurants um. Preis sehr vernünftig. Sie kosten 35$ für jeden Besucher, auch wenn Sie einfach Ihren Freund einladen für das vorbezahlte Frühstück. Nicht genug Privatsphäre und zu viel Kontrolle.