Bewertung vom22. Dez. 2024
Says_Katy
That's the end of our stay at this hotel in the executive suite.
What we liked:
Hotel location;
Gorgeous landscapes from the room window;
Pool area;
Spacious swimming pool;
Spacious room;
The pool is properly planned;
Very cute dogs and cats. They cheered us up.;
The staff is very polite and tries to help with everything.;
Relaxing massage;
There was oatmeal on the breakfast menu, which is rare in the Philippines.;
Your requests are being listened to.
What didn't you like:
A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked.
We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food.
•On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400.
•When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited.
•Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food.
•The leaves in each salad were stale.
•Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage.
•There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone;
I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours.
•Hand soap has not been refilled in two days;
• The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there;
•The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected.
• One shower wasn't working. There was no water coming out of it;
• Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes.
Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask.
I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!
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Preis pro Nacht ab:192 CAD
Bewertung vom5. Sept. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Preis pro Nacht ab:8 CAD
Bewertung vom12. Apr. 2023
Anonymer Benutzer
Beginnen wir mit der guten Lage und den wirklich guten Zimmern. Dies ist das günstigere Resort von den beiden. Sie können den Pool oder die Annehmlichkeiten im Aloha nutzen, dafür müssen Sie extra bezahlen. Und das Fitnessstudio befindet sich im anderen Komplex.
Das Personal ist höflich und hält die Türen offen. Guten Morgen und gute Nacht.
Das Frühstück ist in Ordnung, aber eher asiatisch ausgerichtet, daher die Lage für ein 5-Sterne-Resort. Ich würde mehr erwarten und mehr Zusammenarbeit erwarten, wenn etwas schief geht, wie zum Beispiel Haare im Essen? Was abgewiesen wurde.
Auf Handtuchkarten wird eine Gebühr von 650 Peso erhoben. Überprüfen Sie Ihr Zimmer beim Check-in auf Schäden oder Brüche, da Ihnen ansonsten Gebühren in Rechnung gestellt werden.
Meine Frau war Filipino und wurde vom gesamten Personal die ganze Zeit über diskriminiert, als ob sie nicht dazu gehörte, andere Filipinos, die mit Westlern zusammen sind, zu beschimpfen.
Ich werde nicht wieder hier sein
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Preis pro Nacht ab:89 CAD
Bewertung vom17. Sept. 2025
Gastnutzer
Ich hatte ein Zimmer mit Meerblick, die Aussicht war fantastisch.
Frühstück und Zimmerservice waren auch köstlich.
Schade, dass die Badewanne nur halb voll war.
Der Strand hatte eine schöne Atmosphäre, aber ohne Badeschuhe war es schwierig, ins Wasser zu gehen.
Aber die Höhlenbar war großartig, ich kann sie nur empfehlen.
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Preis pro Nacht ab:238 CAD
Bewertung vom26. Jan. 2026|Standardzimmer mit zwei Einzelbetten
GastnutzerIch schreibe diese Bewertung in der Hoffnung, dass sie Reisenden nach Bohol hilfreich ist.
1. Lage: Da das Hotel weit vom Alona Beach entfernt liegt, musste ich für den kostenlosen Massagetransfer zusätzlich 300 Pesos pro Strecke bezahlen.
2. Ausstattung: Das Zimmer war sehr komfortabel und hell, ideal zum Schminken. Matratze und Bettwäsche waren angenehm, und die Einzelbetten hatten zwei Kissen, was sehr komfortabel war.
3. Pool: Das Wasser war sauber und wurde regelmäßig gereinigt, sodass man wunderbar schwimmen konnte. In anderen Resorts bin ich nie ins Wasser gegangen.
4. Verpflegung: Das Frühstück war inklusive, einfach, aber sättigend und lecker. Es war auch schön, jederzeit weitere Mahlzeiten bestellen zu können, die ebenfalls sehr gut waren.
5. Service: Die Mitarbeiter waren alle freundlich, und da es sich um eine ruhige Gegend handelt, boten sie einen Hoteltransfer in die nähere Umgebung an und bestellten Tuk-Tuks für weiter entfernte Ziele. Grab war nicht verfügbar.
6. Insgesamt: Ich würde dieses Resort wieder buchen, wenn ich einen ruhigen und entspannten Aufenthalt suche, allerdings war die Entfernung zum Stadtzentrum etwas unpraktisch. Das Resort ist ideal für Wassersport. Ich habe im ICM für 400 Pesos pro Strecke eingekauft, bin aber gerne in der Umgebung herumspaziert und habe mich deshalb am Alona Beach vergnügt.
Da das Resort von Bergen umgeben ist, gab es so viele Mücken, dass ich schätzungsweise zehn pro Tag getötet habe. Fragen Sie nach einer elektrischen Mückenspirale, um die Plage zu minimieren.
Ich kann dieses Resort wärmstens empfehlen, der größte Nachteil sind jedoch die Mücken.
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Preis pro Nacht ab:54 CAD
Bewertung vom12. Mai 2026
FranciluisssWell, I’d go with my honest review here. First of all… I did not expect my room to be this wide and spacious… it’s amazing. Their consistency in cleanliness is impressive as always, as a person who already stayed here in Mandarin for a couple of times (this is my first time travelling solo). Their breakfast never fails, all hits and no misses. The receptionists, housekeepers, security anf staffs are very kind. The hotel is also across from Ayala Center, which is an easy access for shopping and recreation. So far, 10/10. I would love to stay here again when I come back to Cebu. Shoutout kay Kuya Guard who became my friend, we’ll see each other soon. 😌🤝
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Preis pro Nacht ab:45 CAD
Bewertung vom24. Nov. 2025
AileenAIch kann dieses Hotel empfehlen. Es befindet sich wenige Km vom Airport (ca.15 - 20 Minuten Fahrt, je nach Verkehr). Der Gym ist okay und gut ausgestattet. Es gibt für mein Geschmack einen relativ kleinen Pool für die ganzen Hotelgäste. Allerdings war der Pool zum Zeitpunkt unter Reparatur und wir konnten zu einem nahegelegten Resort hingehen. Der Resort ist super schön gemacht und Pool ist etwas größer und wie ein Infinity Pool mit Blick zum Meer. Dort kann man Hochzeiten feiern. Der Strand vor Ort ist leider sehr steinig, sodass der Weg rein ins Wasser ziemlich weh tut.
Die Mitarbeiter sind sehr freundlich und hilfsbereit.
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Preis pro Nacht ab:74 CAD
Bewertung vom11. Jan. 2024
infinitylight
excellent service. staff are attentive and friendly. location is convenient and with access to the Nustar mall. beautiful, spacious room with sea view. and they even gave me some complimentary dessert and delicious birthday cake. buffet breakfast has a big spread and all good. overall had a great stay and looking forward to staying here again soon.
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Preis pro Nacht ab:116 CAD
Bewertung vom2. Sept. 2025
Gastnutzer
Hervorragende Sicherheitsvorkehrungen, das Hotelpersonal war freundlich und zuvorkommend. Ich und meine Familie haben uns sehr willkommen gefühlt. Ich würde gerne wieder dort übernachten, wenn sich die Gelegenheit ergibt.
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Preis pro Nacht ab:87 CAD
Bewertung vom2. Jan. 2026|Deluxe-Zimmer, Meerblick
GastnutzerDie Gastfreundschaft des Personals und die Schönheit des Meeres waren fantastisch. Ich kann die geführte Schnorcheltour wärmstens empfehlen. Wir haben sogar Nemo gesehen! Schade nur, dass das Deluxe-Zimmer nur eine Dusche und keine Badewanne hatte. Das Buffet im Restaurant war lecker, aber die Auswahl an Zutaten war etwas begrenzt. Insgesamt war ich sehr zufrieden.
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Preis pro Nacht ab:210 CAD