While the staff was friendly and helpful, the hotel had some serious issues. The first day, we realized that one of the tvs didn’t work. We mentioned it to staff and they said we could switch rooms, but we had already unpacked with the baby and it was going to be a lot to switch, so we stayed. Then we saw that in the bathroom, the toilet paper was stained and there was clear water damage above the shower. It didn’t seem unsafe, however, and everything was usable, so we made do. Problems got worse the second day. We went to shower and not only were there no washcloths and towels that were far smaller than standard, but there didn’t seem to be enough water pressure to work the shower. I was able to make it work once earlier in the day, but it did not work at all later in the day or the following morning. By this point, we were told we could not switch rooms. Final issue was the pool. When we tried to take our son down the first time, it was closed for cleaning. Not a big deal; it has to happen. There wasn’t a notice or sign or anything to warn us though, so between getting ready, figuring out what was happening, and getting back dressed, we lost a good chunk of time and had a very cranky toddler. The next morning, we went to try again and were told that the pool didn’t open til 9 despite the big sign saying that is opened at 6. Thankfully it was not too much beforehand and the staff let us in while they cleaned the pool deck. There was a layer of bubbly chemicals just sitting on top of the water, which had me concerned, but we rinsed off afterward in the small stream of water coming from the bathtub when we returned to the room and no one seemed to have a reaction. All in all, the hotel felt safe and staff was kind, but it was one little thing after another that resulted in way more complications than I needed in my trip and one very smelly husband who couldn’t clean off well in the little tub trickle. I would not recommend it unless you really just need a safe bed and some good breakfast.
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