CROWNE PLAZA CHONGLI RESORT

酒店環境很好，房間超級大，感謝管家Dora入住前就加了微信，在崇禮入住期間有任何問題都可以隨時聯繫到她，酒店的早餐也不錯九點前來不怎麼排隊，10層的小泡池晚上十點才關這個很人性化，小朋友玩回來後還有時間玩水，以後還會再來～

服務：五分主要是給管家朵拉的，提前聯繫溝通需求，平時有需要回復及時處理迅速。給整個入住體檢值加了很多分。幫忙準備了床圍、乳膠枕什麼的，很貼心。門口有泄洪的都水需要注意已經提供解決方案也提前告知。 房間：房間不小，還有小餐桌什麼的，很實用。 樓頂泳池很好，服務員也很好，及時補充水和浴巾，池子温度也很適合小朋友。 需要改進的點也很突出：早餐和晚餐自助，種類偏 少，尤其是小朋友能吃到更少，早餐居然連麥片類的都沒有很是意外，不太符合皇冠假日的一貫風格，外加取餐的地上油漬很多，滑了好多次，衹能搓着走。中餐廳點餐反倒味道還不錯，值得推薦。 小童樂園小朋友也能玩一會兒，但是桌子上黏黏的希望有工作人員時常打掃清理一下吧。

第二次入住了，各方面體驗還是不錯的。品牌酒店值得信賴。夏季和秋季還是秋天的崇禮更美。早餐豐富，淡季依舊不降品質。衹是中餐廳略顯侷促，可數的幾張桌子顯然不相事宜，菜品一般般。 會員迎賓果盤待遇，客房升級也是賓至如歸一般。

服務太拉跨了，打電話要礦泉水打了三遍一個小時才送過來。 房間裏全是蒼蠅，第一個房間四個打死倆受不了了換了房間。換了之後還是有！而且斜對面房間聽我們在要電蠅拍，也要，説房間裏好幾衹。結果酒店就一把，還沒電了找不到充電器。樓道里看到了，根本不敢讓收拾屋子，怕進來更多。 換房後的廁所返味。換房前的沐浴間的下水還是堵的，我自己給弄好疏通的。 走的時候要口罩也沒有，這難道不是前台必備的麼。那麼近那麼美宣傳的挺好，但還是要提升服務意識。1200一晚上的酒店過去打了兩晚上蒼蠅。絕了。

This is an excellent hotel if you are interested in skiing at the Cuiyuanshan Galaxy Ski resort. The hotel is right at the base of the ski lifts. The area around the hotel has a bit of a ski village, but it was not very extensive, which is why I rated the location as 'good' instead of 'excellent.' The room and facilities at the hotel were excellent. The room itself was much larger than we expected and had a nice, large balcony overlooking the ski runs and the lake next to the hotel. The hotel has a nice gym and though I didn't see this anywhere in their amenities description, they have a collection of three hot-tub pools on the top floor. When we went, nobody was there, so it seems this might not be known by many guests. If you don't have much luggage, the hotel is an easy 15-20 minute walk from the Chongli Railway Station. You can actually see the hotel sign at the top of the hotel when you exit the station. Breakfast buffet was very good with a good mixture of Chinese and Western Breakfast foods available. English was also spoken by many of the staff throughout the hotel.

My impression of crown plaza resort was taken a back with the recent stay at this premise. I’m not sure it was due to low season or toward the end of skiing season. Other than enjoying the skiing experiences, I think a lot still can be improved. 1. Room is big but not practical especially no door despite bathtubs is there. 2. Toilet was at another Conner of the room. 3. Public toilet was terrible with smoking smell and stink. Not common for a good resort with such reputation. 4. Food was so so at the morning breakfast. Understandable if it is due to limited guess. But at least it can be change to a lar cart serving instead of buffet.