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Ooostel 2be Zaventem
3.5/55 Bewertungen
We had to cancel a room for our guest, which is unable to come due to hospitalisation of his wife with a dying baby. When we called your hotel to cancel the room we booked earlier tonight, the only thing the receptionist said was: unfortunately we cannot give your money back. Then asked for the room number and after hearing some woman talking in the background he hung up on us. When we called back the same dude answered, same lady in the back. (Guy speaks Dutch, woman French). When we  explained that the call was disconnected he said ‘No, you’re calling to the wrong hotel, you have to call to the Zaventem hotel.’ When we said… but we just spoke to you personally, he hung us up again. It’s not about the refund but hanging up twice and lying to customers is unacceptable.

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Hotelinformationen für Touristen

Höchster Preis8.140 TRY
Niedrigster Preis1.894 TRY
Anzahl Bewertungen5
Anzahl der Hotels5
Durchschnittspreis (wochentags)3.890 TRY
Durchschnittspreis (Wochenende)3.720 TRY